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Power Train, electrical System, engine
02/12/2025
The contact owns a 2019 Ford F-550. The contact stated that upon noticing an abnormal burning odor, the vehicle was taken to an independent mechanic, where the wiring underneath the driver's side of the dashboard was replaced; however, the failure recurred. The mechanic replaced the wiring a second time; however, the failure persisted. The power train and the check engine warning lights were illuminated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V894000 (Engine). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 100,000.
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Engine, fuel/propulsion System
06/19/2025
While driving down the road a passerby got our drivers attention to tell them the truck was on fire. When he pulled over and got out the truck went up in flames fast from under the hood. Due to the heavy damage we are unsure where the fire started. It has not been inspected by anyone yet. It was towed to our shop. The driver reported there was an odd smell but that was it.
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Engine
01/13/2025
The contact owned a 2019 Ford F-550. The contact stated while the vehicle was parked, turned on, and unoccupied, there was smoke coming from the vehicle. The contact stated that the front of the engine compartment had caught fire. The vehicle was extinguished by the Fire Department. A fire report was filed however, the cause for the failure was not yet determined. A police report was filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed and towed back to the contact's work location. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
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Electrical System, engine, fuel/propulsion System
11/01/2024
A clogged fuel filter caused an engine fire. There were no warning lamps, messages or other symptoms prior to the failure. The fuel filter has been known to be problematic for these trucks, in yet there has been no recall. A simple google search shows these fires are common. The vehicle has been in for service at the dealership many times but no one checked on the faulty fuel filter positioned above the hot engine components.
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Structure
10/03/2023
Purchased truck used and discovered frame was cracked shortly after I had taken it in to Ford several times because alignment wouldn’t keep vehicle from feeling bouncy (hopping) going down the road. At no point did anyone tell me of a customer satisfaction program that was in place for my vehicle for a frame repair/replacement. Instead they strung me along telling me to take it to a frame shop. 2 days after the program expired I was told that there was a program for the issues which I no longer qualified for. Then they told me to reach out to corporate who said there was nothing they could do.
