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Unknown Or Other
10/12/2018
ECM LOOSING INFORMATION, ON HIGH WAY TRUCK SHUT DOWN WOULD NOT MOVE DUE TO EMISSION AND PCM PROBLEM. ECM NEED TO REFLASH ON UPDATED VERSION OR REPLACE
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Engine
05/14/2015
TL* THE CONTACT OWNS A 2012 FORD F-550. THE CONTACT STATED THAT THE CAM SHAFT FRACTURED INTERNALLY WITHIN THE CYLINDER HEAD AND DESTROYED THE ENGINE ASSEMBLY. THE DEALER (MATHEWS FORD OREGON, 2811 NAVARRE AVE, OREGON, OH 43616, (419) 698-4444) AND THE MANUFACTURER INDICATED THAT THE VEHICLE'S THREE YEAR WARRANTY HAD EXPIRED AND SERVICE WAS DENIED PER THE CAMPAIGN FOR CUSTOMER SATISFACTION NUMBER: 17B30. THE DEALER PREVIOUSLY REPLACED THE ENGINE ASSEMBLY ONCE BEFORE AND INDICATED THAT THE PART NEEDED TO BE REPLACED A SECOND TIME. THE DEALER AND AN INDEPENDENT MECHANIC INDICATED THAT THE ENGINE ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER PROVIDED NO ASSISTANCE OTHER THAN THE DEALER REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED ENGINE CAM FOLLOWERS FELL OFF AND DESTROYED THE ENGINE THIS HAS HAPPENED TWICE. UPDATED 10/5/18*JB
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Engine
06/15/2016
TL* THE CONTACT OWNS A 2012 FORD F-550. WHILE DRIVING ON AN INCLINE AT 60 MPH, THE ENGINE POWER LOSS INDICATOR ILLUMINATED. SUDDENLY, THE CONTACT HEARD A LOUD POP SOUND AND THE ENGINE STALLED AND LOST POWER. THE VEHICLE WAS TOWED TO WORTHINGTON FORD (2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
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Electrical System, engine, fuel/propulsion System
03/15/2017
DIESEL EXHAUST FLUID SYSTEM FAILED SHUTTING DOWN MY VEHICLE WHILE DRIVING AND I HAD TO BE TOWED TO A FORD DEALER. THIS IS A SAFETY ISSUE AND COULD HAVE CAUSED A MAJOR ACCIDENT ON THE HIGHWAY. I NEVER GOT A RECALL NOTICE ABOUT THIS MAJOR PROBLEM. NOW I AM TOLD I WOULD HAVE TO SPEND OVER $5000.00 TO GET THIS PROBLEM FIXED. FORD HAD GOTTEN MANY COMPLAINTS ABOUT THIS ISSUE. THEY SHOULD PAY TO HAVE THIS REPAIR DONE. I ONLY HAD THIS VEHICLE FOR A SHORT TIME AND PAID OVER $59,000 FOR IT. I TRIED TO CONTACT SEVERAL FORD EXECUTIVES OVER TWO WEEKS AGO AND HEARD BACK FROM NONE.
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Engine
11/01/2016
TL* THE CONTACT OWNS A 2012 FORD F-550. WHILE DRIVING 65 MPH WITH THE EXHAUST CLEANING CYCLE OPERATED, THE CYCLE SUDDENLY STOPPED. THE VEHICLE LOST POWER, STALLED, AND THE CHECK OIL WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
