-
Power Train
06/11/2019
TL* THE CONTACT OWNS A 2004 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD AND MADE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL INJECTION CONTROL MODULE. CASA FORD (5815 MONTANA AVE, EL PASO, TX 79925) AND THE MANUFACTURER WERE CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.
-
Vehicle Speed Control, engine
03/01/2019
TL* THE CONTACT OWNS A 2004 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ALSO, WHILE IDLING, THE ENGINE RPMS REMAINED VERY HIGH AND THE VEHICLE WOULD ATTEMPT TO SURGE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ICP SENSOR AND INJECTOR CONTROL SENSOR, BUT THE FAILURES CONTINUED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 200,000.
-
Steering, service Brakes, fuel/propulsion System
02/14/2019
TAKATA INFLATORS; MY VEHICLE STARTED ALL TYPES OF PROBLEMS INTERMITTENT ONES THAT COST ME SEVERAL THOUSAND DOLLARS NEVER FIXING THE PROBLEM THIS IS WERE IT ALL BEGAN,,.MY VEHICLE DIED GOING UP FAIRLY STEEP HILL TO GRAVE YARD, IT IMMEDIATELY ROLLED BACK SHOVING A FAMILY MEMBERS VEHICLE DOWN HILL A WAYS UNTIL THEY TURNED AWAY FROM THE CLIFF EDGE LEAVING ME ALL ALONE.UNTIL GOING THROUGH A RUN OFF DITCH STOPPING OVER IT INTO 2 TREES. I HAD NO STEERING NO BRAKES AND THANK GOD THE TREES WERE THERE TO STOP MY TRUCK IF NOT THEIR WAS A 100 FOOT CLIFF NEXT.. I KNOW NOTHING ABOUT RECALLS OR SUCH I JUST TRIED TO FIX MY TRUCK PROBLEM BY PROBLEM AS SYMPTOMS CAME ON I HAVE ALL TYPES OF RECENT RECEIPTS THAT ALL CAME FROM SILVERISH DARK MAYBE EVEN GRAY MATTER STUFF IN THE TANK. WHEN I GET MY BANK STATEMENT I WILL ITEMIZE ALL AND SUBMIT THEM WHEN FINAL COST IS OVER.
-
Steering, fuel System, Gasoline
10/13/2010
TL* THE CONTACT OWNS A 2004 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY, OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY DID NOT HAVE A RECORD OF THE VEHICLE BEING SERVICED. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
-
Fuel System, Diesel
08/31/2017
TL* THE CONTACT OWNS A 2004 FORD F-350. THE CONTACT STATED THAT THE FUEL TANK STRAP WAS SEVERELY CORRODED AND THE FUEL TANK DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. AN UNKNOWN FORD DEALER WAS CONTACTED AND REFERRED THE CONTACT TO FORD USA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. UPDATED 11/02/17*LJ *TT
