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Electrical System
05/02/2024
The contact owns a 2004 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal popping sound and then lost motive power. The contact was able to drive to the residence. The vehicle was taken to an independent mechanic, who determined that the spark plug had blown out of the cylinder and determined that the spark plug needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 364,000. The VIN was unavailable.
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Electrical System, forward Collision Avoidance
04/15/2024
I get a warning message which indicates the the Crash Sensor is not working on my Ford truck - this component inflates the Air Bag in the event of a crash. The part number for the Crash Sensor is Motorcraft 6L3Z-14B004-AA. I attempted to purchase a replacement Crash Sensor from a local Ford dealer. I was told that Ford no longer makes this part. The parts manager suggested that I check with local aftermarket parts stores; Advance Auto Parts, AutoZone, Fisher and NAPA. Nobody makes an aftermarket Crash Sensor for my vehicle. I also searched Amazon without success. I am therefore driving a vehicle with Air Bags which will not deploy - possibly causing a fatality. It seems like the manufacturer, Ford, should be required to sell replacement Crash Sensors until they become available as an Aftermarket Product.
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Air Bags
02/03/2024
The contact owns a 2004 Ford F-150. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The contact was also informed that the repair could not be covered under NHTSA Campaign Number: 11V107000 (Air Bags) because the VIN was not included. The failure mileage was approximately 93,000.
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Firerelated
10/15/2023
The contact owns a 2004 Ford F-150. The contact stated that while the vehicle was parked in the driveway, the vehicle caught on fire inside the cab. The contact stated that she attempted to put the fire out with a water hose. The fire department was called and was able to put out the fire. No injuries were reported. No warning lights were illuminated. The vehicle was not taken to a local mechanic or dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage is unknown.
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Steering, suspension, service Brakes
09/14/2023
THERE ARE LARGE HOLES IN THE FRAME, AND THE SHACKLES ARE READY TO FALL OFF. SUSPENSION IS FALLING APART. BRAKES ARE NOT SAFE FOR STOPPING POWER FOR THE VEHICLE. MASTERTECH AT ZIEGLER TIRE.
