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Seat Belts
01/01/2018
TL* THE CONTACT OWNS A 2004 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE DRIVER AND FRONT PASSENGER SEAT BELTS FAILED TO RETRACT AND LOCK IN POSITION. THE CONTACT CALLED SANDERS FORD (LOCATED AT 1006 W CORBRELT AVE, SWANSBORO, NC 28584, 910-326-1801) AND WAS INFORMED THAT THE SEAT BELTS WERE NO LONGER COVERED UNDER WARRANTY; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC AND REPAIR COST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS INVALID.
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Seat Belts
09/11/2019
SEATBELT MECHANISM FOR DRIVER SIDE AND PASSENGER SIDE IS INOPERABLE. IT DOESN'T LOCK AFTER YOU PUT YOUR SEATBELT ON. THE MECHANISM YOU PUT THE SEATBELT BUCKLE IN IS GOOD BUT AFTER THAT THE LOCK MECHANISM FOR THE BELT TO RETRACT ISN'T WORKING PROPERLY. IT DOESN'T MATTER IF YOU ARE DRIVING OR PARKED.
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Seats
10/08/2019
DURING NORMAL USE, USUALLY WHEN IN MOTION BUT FREQUENTLY WHEN THE VEHICLE IS NOT IN MOTION, THE DRIVERS SEAT SUDDENLY FLOPS BACKWARDS TO THE RECLINE POSITION. THIS HAS BEEN AN ISSUE SINCE THE TRUCK WAS ABOUT THREE YEARS OLD. I TOOK IT TO THE DEALER ONE TIME BUT THEY SAID THEY WOULD HAVE TO KEEP THE TRUCK; THAT DIDNT WORK FOR ME BECAUSE I WOULD HAVE NO TRANSPORTATION AND I ALWAYS HAVE TO GO TO WORK, THEN AND NOW. I SAW A RECALL ON THE 2010 FOR THIS AND FIGURED I WOULD LET YOU KNOW IT WAS FOR A LOT LONGER THAN THAT. IT MIGHT HELP EXPLAIN SOME DEAD PEOPLE IN SPORT TRACS. I CERTAINLY HAD SOME ANXIOUS MOMENTS AT TIMES IN THE 15 YEARS WITH MY TRUCK..IVE TRIED TO FIX IT SEVERAL TIMES WITH NO REAL SUCCESS, A NEW SEAT IS EXPENSIVE, USED SEATS ARE GOING TO DO THE SAME THING BUT SINCE MY SEAT HAS ALSO COLLAPSED I GUESS I NEED TO REPLACE IT.
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Air Bags
04/14/2019
THE VEHICLE WAS MOVING AT A SLOW RATE OF SPEED (APPROX 5-10 MPH) ON A BUMPY ROAD. THE DRIVER WAS LOOKING FOR A PARKING SPACE. THE SIDE AIRBAGS DEPLOYED. THE INSURANCE COMPANY HAS DETERMINED THAT THERE WAS NO COLLISION OR REASON FOR THE AIRBAGS TO DEPLOY AND THEREFORE THEY WILL NOT COVER THE DAMAGE.
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Power Train
09/24/2019
MY 2004 FORD EXPLORER HAS RECENTLY AND QUICKLY BEGAN SHIFTING VERY BADLY. I ALWAYS COME TO A COMPLETE STOP AND SHIFT INTO NEUTRAL BEFORE SHIFTING INTO REVERSE OR DRIVE BECAUSE WHEN SHIFTING INTO REVERSE FROM P OR D, IT ALWAYS TAKES A WHILE, THEN CLUNKS AGGRESSIVELY INTO PLACE. WHILE DRIVING SOMETIMES DOWNSHIFTING WILL ALSO CLUNK INTO PLACE. THIS ISSUE HAS BEEN REPORTED BY COUNTLESS OTHER DRIVERS AND HAS CAUSED MANY POTENTIALLY DANGEROUS SITUATIONS. FROM ACCELERATING SLOWLY THEN BANGING GEARS AND TAKING OFF, TO STUTTERING WHILE TRYING TO ACCELERATE, OR EVEN SWITCHING INTO REVERSE WHILE PARKING, AND HAVING THE CAR TRY TO JUMP BACK A FEW INCHES IS ONLY A FEW ISSUES THIS PROBLEM HAS CAUSED MYSELF AND COUNTLESS OTHERS. PEOPLE ARE REPLACING TRANSMISSIONS LEFT AND RIGHT TO NO AVAIL, ONLY A FEW 10 THOUSAND MILES AFTER INSTALLING NEW TRANSMISSIONS, THEIR CAR STARTS TO EXPERIENCE THE SAME ISSUES AS BEFORE. AT LOW SPEEDS AND IN PARKING LOTS THIS BECOMES A GAME OF LUCK AS YOU ACCELERATE MORE THAN...