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Power Train
09/01/2014
TL* THE CONTACT OWNS A 1999 FORD ESCORT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND NO OCCUPANT INSIDE, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WAS IN THE PARK POSITION AT THE TIME. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
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Air Bags
10/05/2017
VEHICLE AIRBAG LIGHT CAME ON AND IS STILL ACTIVATED, WON'T TURN OFF. THERE HAS BEEN NO COLLISIONS OR ACTIVITY THAT CAUSED LIGHT TO BE ACTIVATED.
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Engine
04/15/2017
WHILE DRIVING , THE CAR LOST POWER AND THE STEERING WHEEL WAS HARD TO TURN, AFTER COMING TO A STOP, WE TRIED TO START THE CAR UP AGAIN IT BSOUNDED LIKE IT WANTED TO TURN OVER BUT DIDN'T AFTER A FEW TRIES IT STOPPED MAKING ANY NOISE. A MECHANIC SAID THE ENGINE BLEW AND THAT IT WAS A ON GOING PROBLEM FOR THIS YEAR AND MAKE OF CAR. THE ENGINE WAS PUT IN THE CAR WHEN WE BOUGHT IT, IT WAS ADVERTISED AS NEW SO THE PREVIOUS OWNER MUST HAVE HAD THISHAPPEN TO THEM AND KNOWINGLY SOLD US THEIR PROBLEM. PLEASE WE NEED HELP.
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Engine
01/23/2017
SINCE 2001, I HAVE HAD MY CAR SERVICED AT FORD AND SEARS REPAIR SHOP TO ADDRESS MY COMPLAINTS THAT WHEN MY CAR IS STATIONARY IT HAS EXCESSIVE VIBRATION. I WAS TOLD BY MANY FORD SHOPS THAT IT WAS NOTHING THAT I NEED TO REPLACE THE MOTOR MOUNTS. IT WAS REPLACED THE MOUNTS AND IT LAST LONG AND STILL THE VIBRATION CONTINUED. RECENTLY, I TOOK MY CAR TO A LOCAL REPAIR SHOP REGARDING THAT SAME COMPLAINT AND THEY FOUND IT IS AN "ENGINEER DEFECT: ENGINE-IDLE VIBRATION". CAN THIS BE REPAIRED BY FORD AND AT NO COST TO ME?
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Service Brakes
07/11/2014
TL* THE CONTACT OWNS A 1999 FORD ESCORT. THE CONTACT STATED THE VEHICLE WAS RUSTED ON THE FRONT DRIVERS SIDE BRAKE LINES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.