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Tires
01/15/2008
FAILURE OF AMERICA DISCOUNT TIRE CO. TO HONOR TIRE WARRANTY. SIDE WALL OF TIRES HAVE PREMATURELY DEVELOPED CRACKS SURROUNDING THE BEAD AREA. BASED ON COMMENTS BY THAT COMPANIES REPRESENTATIVE, THE TIRES ARE LIKENED/COMPARED TO A TIME BOMB READY TO GO OFF. *TR
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Air Bags
11/01/2007
TL*THE CONTACT OWNS A 1997 FORD ESCORT. THE CONTACT SMELLED A STRONG BURNING ODOR WHILE DRIVING 60 MPH. THE DEALER STATED THAT THE PART WOULD BE ORDERED AND REPLACED UNDER NHTSA CAMPAIGN ID NUMBER 02V323000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE CONTACT SMELLED THE ODOR AGAIN THE FOLLOWING DAY AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO A CHRYSLER DEALER. CHRYSLER NOTIFIED FORD AND INFORMED THEM THAT THE AIR BAG MONITOR BURNED AND CAUSED THE VEHICLE TO SHUT OFF. FORD STATED THAT THE FAILURE WAS NOT RELATED TO THE AIR BAG MONITOR. FORD ALSO ADVISED CHRYSLER TO HAVE THE VEHICLE TOWED TO THEM, BUT ANY ADDITIONAL DAMAGE WOULD NOT BE REPAIRED. THE MANUFACTURER FILED A REPORT AND STATED THAT IT WOULD BE SENT TO THE LEGAL DEPARTMENT AND A RESPONSE WOULD BE RECEIVED IN WRITING. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 146,808.
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Engine And Engine Cooling
08/04/2007
1997 FORD ESCORT FUEL EVAPORATIVE EMISSION CONTROL SYSTEM. PURGE CONTROL VALVE CIRCUIT MALFUNCTIONED. *JB
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Air Bags
06/04/2007
I AM THE SERVICE MANAGER AT C.H.URNESS MOTOR CO IN THE DALLES,OR, I PURCHASED A 1997 FORD ESCORT FOR MY DAUGHTER ON 06/02/2007,THEN ON 06/04/2007,THE CAR HAD A FIRE UNDER THE DASH,UPON INSPECTION WE FOUND AN OPEN RECALL "02S44"FOR THIS EXACT FAILURE,I CONTACTED THE LOCAL FORD DEALER(RAY SCHULTENS FORD AND WAS TOLD THEY COULD NOT HELP ME BECAUSE THE AIRBAG MODULE WAS NO LONGER AVAILABLE!. I THEN CONTACTED FORD MOTOR CO. CUSTOMER RELATIONS(CASE # 1433871927).ON 07/23/07 I RECEIVED A LETTER STATING "FORD MOTOR CO. WAS UNABLE TO OFFER ANY ASSISTANCE AT THIS TIME"THE CUSTOMER SERVICE REP TOLD ME OVER THE PHONE THAT I SHOULD MAKE THE DEALER I BOUGHT THE CAR AT "BUY IT BACK,AFTER ALL YOU WORK FOR THEM"THIS CAR HAS AN UNREPAIRED RECALL AND IS UNABLE TO BE REPAIRED DUE TO NO PARTS AVAILABLE,WHAT IS MY NEXT STEP IN THIS PROCESS? *JB
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Air Bags, electrical System
01/28/2003
WHILE PARKED HORN WENT OFF ON ITS OWN. OWNER HAD TAKEN FUSE OUT TO STOP HORN FROM BLOWING. SPOKE TO DEALER & INFORMED SMALL PLASTIC PIECE HAD WORN AWAY BETWEEN HORN & AIR BAG MODULE. IT NEEDED TO BE REPLACED. SEEMS TO BE A VERY COMMON PROBLEM AND WAS OBVIOUSLY A HAZARD (COULD POSSIBLY PREMATURELY ACTIVATE OR FAIL TO ACTIVATE THE AIRBAG). NO SOLUTION FOR THIS PROBLEM HAS BEEN ADDRESS BY THE MANUFATURE TO MY KNOWLEDGE! OUTSIDE TEMPERATURE IS NOT A FACTOR AT ALL, OCCURS ON HOT, COLD OR RAINY DAYS. *AK