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Vehicle Speed Control
09/11/2014
TL* THE CONTACT OWNS A 2014 FORD E-350. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000.
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Engine
12/30/2014
TL* THE CONTACT OWNS A 2014 FORD E-350. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE ENGINE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,280.
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Fuel System, Gasoline
09/01/2014
TL* THE CONTACT OWNS A 2014 FORD E-350. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE GENERATOR AND ON A DIFFERENT OCCASION THE FUEL VENTING SYSTEM WAS LENGTHENED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
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Wheels
07/12/2014
WHILE TRAVELING ON THE HIGHWAY THE HUB CAP ON THE DRIVER?S SIDE REAR WHEEL CAME OFF. THE TRUCK HAD A LITTLE OVER 3000 MILES ON IT. I WAS DRIVING NORMALLY AND DIDN'T EVEN NOTICE WHEN THE HUB CAP CAME OFF. I ONLY NOTICED IT WAS MISSING WHEN I REACHED MY DESTINATION. I HAVE ATTEMPTED TO WORK WITH THE DEALER AND FORD CUSTOMER SERVICE. BOTH THE DEALER AND FORD MOTOR CORPORATION REFUSE TO SEE THIS AS A DEFECTIVE PART AND REFUSE TO WARRANTY THESE PARTS. I CAN REMOVE THE REMAINING HUB CAPS FROM MY TRUCK EASILY USING MY BARE HANDS. I HAVE MADE A VIDEO OF THIS HTTP://YOUTU.BE/7WPG9XSVYOG. I HAVE ALSO DEMONSTRATED THIS TO THE SERVICE MANAGER AT BLUEBONNET MOTORS OF SAN ANTONIO. THIS IS A DANGEROUS ROAD HAZARD AS THESE DEFECTIVE HUB CAPS CAN COME OFF AT ANY POINT ON THE ROAD AND CAUSE AN ACCIDENT BY HITTING OTHER MOTORISTS OR SWERVING TRYING TO AVOID IT. FORD REFUSES TO ACKNOWLEDGE THIS.
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Suspension
04/08/2014
TL* THE CONTACT OWNS A 2014 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE TILTED SIDEWAYS AND SHOOK. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50.