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Steering
07/02/2016
I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 56,701 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4." THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.
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Unknown Or Other
10/02/2015
WHILE DRIVING THE VEHICLE THE SPARE TIRE BROKE OFF THE UNDERSIDE OF THE VEHICLE AND LANDEDON THE ROAD. THERE WAS A VEHICLE BEHIND US AND WAS ABLE TO AVOID THE TIRE.. THE BOLT HOLDING THE TIRE IN PLACE SHEARED OFF. THE VEHICLE IS ONLY ONE YEAR OLD AND RUST WAS NOT A FACTOR AS UPON FURTHER INSPECTOIN THE BOLD IN QUESTION STILL IS HAS HALF OF IT IN THE BRACKET A NON METAL BOLT AS IT IS WHITE IN APPEARANCE.
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Steering, suspension
09/24/2015
I RECENTLY RENTED AN RV FROM CRUISE AMERICA. I DO NOT HAVE THE VIN BUT FOR ID IT WAS THEIR UNIT 254869. IT WAS BUILT FOR CRUISE AMERICA BY FOUR WINDS ON A FORD E350 CHASSIS. ALMOST IMMEDIATELY I FOUND I COULD NOT DRIVE IT AT POSTED SPEED LIMITS. I FELT UNSAFE AT ANY SPEED OVER 60 MPH AND LESS DEPENDING ON WEATHER AND PAVEMENT CONDITIONS. THE POSTED LIMITS WERE 65-80 IN CO, WY, MT, AND SD. THE VEHICLE WAS LIGHT IN THE FRONT END AND NOTHING WE LOADED CAUSED THAT. EVERY GUST OF WIND, EVERY BUMP IN THE PAVEMENT, AND EVERY TRUCK BLAST PUSHED IT OFF LINE. ON ONE OCCASION, A TRUCK BLAST PUSHED ME ONTO THE SHOULDER AND BEFORE I COULD CORRECT IT, A SNOW POLE BROKE THE PASSENGER SIDE MIRROR. I REPORTED THIS TO CRUISE AMERICA WHEN WE RETURNED THE VEHICLE, AND AGAIN BY EMAIL. THEY DON'T SEEM TO BE CONCERNED THAT THIS VEHICLE AND OTHERS IN THEIR FLEET LIKE IT MAY BE UNSAFE TO OPERATE AT POSTED SPEED LIMITS. I AM ATTACHING TWO .JPGS. ONE IS OF THAT SPECIFIC VEHICLE AND CLEARLY SHOWS THAT...
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Electrical System, unknown Or Other, engine
04/03/2015
WHILE STOPPED AT A THRUWAY REST AREA IN W. VIRGINIA. IT HAD BEEN RAINING QUITE A BIT ON THIS - OUR FIRST DAY OF VACATION. OUR NEW 2014 FORD E-350 WOULD NOT SHIFT OUT OF PARK! ALL OF THE DASH LIGHTS STARTED FLASHING, THEN STOPPED, THEN FLASHED AGAIN. THIS HAPPENED A FEW TIMES. THE TRUCK WOULD START WOULD NOT SHIFT OUT OF PARK. AFTER DISCUSSIONS WITH FORD ROADSIDE ASSIST, THE TRUCK WAS TOWED TO A FORD DEALER. THE MAIN ENGINE ELECTRICAL COMPONENT'S COMPARTMENT WAS NOT SEALED CORRECTLY, LETTING WATER INTO THE COMPARTMENT AND SHORTING OUT THE ELECTRICAL SYSTEM IN THE TRUCK. THE WHOLE ELECTRICAL COMPONENT HAD TO BE REPLACED. THANKFULLY, WE WERE STOPPED IN A REST AREA WHEN DISCOVERED AND NOT ON THE ROAD! THIS IS A SAFETY ISSUE, SINCE THE TRUCK COULD HAVE STALLED OUT AT ANY TIME WHILE DRIVING. THE FORD DEALER HAD THE TRUCK FOR 2 WEEKS, WHILE WORKING TO FIND AND FIX THIS ISSUE.
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Suspension
07/04/2014
TL* THE CONTACT OWNS A 2014 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SEVERELY SHOOK AND VIBRATED. THE CONTACT INDICATED THAT THE VIBRATION APPEARED TO COME FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS. THE FAILURE WAS UNABLE TO BE DETERMINED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 363.
