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Steering
07/25/2018
THE STEERING IS NOT CORRECT, I WENT TO GET AN ALIGNMENT AND THE PROBLEM IS STILL PRESENT. THE LICENSED MECHANIC SAID THAT IT WAS SOMETHING WITHIN THE STEERING COLUMN, AND IT WOULD BE BEST IF THE DEALER LOOKS AT IT.
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Air Bags
06/08/2017
MY AIR BAG LIGHT IS ON ALWAYS AND THE DEALER SAYS THERE IS NO RECALL ON THIS VEHICLE AND THAT I WILL BE CHARGED FOR TRYING TO FIGURE IT OUT
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Steering
10/11/2017
STEERING COLUMN WAS COMING APART. THERE WAS A SMALL GREEN PLASTIC PIECE ON THE DRIVER FLOOR MAT. I LOOKED AT THE STEERING COLUMN BY THE BRAKE PEDAL AND THE GREEN BUSHING WAS TOTALLY EXPOSED.
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Steering
02/08/2014
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. WHILE DRIVING 55 MPH, THE STEERING CAUSED THE VEHICLE TO SPIN CLOCKWISE OUT OF CONTROL AND CRASHED INTO A MEDIAN ON THE LEFT SIDE OF THE ROAD. THE CONTACT STRUCK ANOTHER VEHICLE WHILE SPINNING. THE FRONT PASSENGER SIDE OF THE VEHICLE STRUCK THE REAR PASSENGERS DOOR OF AN ONCOMING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN FROM THE SCENE TO PARK RIDGE AUTO BODY OF PARK RIDGE, ILLINOIS AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE CRASH AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY, AND WAS NOT CAUSED BY THE REPAIR WORK PERFORMED PER NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING)ON JANUARY 10, 2014. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
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Service Brakes
11/10/2016
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE SHE OR HER SISTER WAS DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND IT TRAVELLED TO THE FLOORBOARD AS THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT SHE WOULD HAVE TO PUMP THE BRAKE PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO STOP. IN ADDITION WHEN HER SISTER WAS DRIVING, SHE WOULD REMAIN HER FOOT ON THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO WEBB FORD: 2150 OGDEN AVE, DOWNERS GROVE, IL 60515 (630) 598-4700, WHERE THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHERED ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
