2018 Fiat 124 Spider Complaints

manufacturer is not able to perform recall service. No dealers have the proper tool necessary to complete repair. I've tried all dealers in Atlanta GA area.

Hello, Can you please direct me to the proper office to file a complaint against a Fiat dealership which refuses to complete a recall? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted twice and confirmed that the manufacturer had not provided instructions on how to properly repair the vehicle. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Received recall letter last year and FIAT still does not know when there will be a remedy.