2007 Dodge Sprinter Complaints

TL* THE CONTACT OWNS A 2006 (NA) DODGE SPRINTER. THE CONTACT STATED THAT THE VEHICLE LOST POWER, FAILED TO START, AND DECELERATED WHILE DRIVING ON A WEEKLY BASIS. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) WHERE AN APPOINTMENT WAS SCHEDULED. WHEN THE CONTACT ARRIVED AT THE DEALER, THEY STATED THAT THERE WAS NO APPOINTMENT IN THEIR SYSTEM. THE VEHICLE WAS THEN TAKEN TO CHAPMAN DODGE SAHARA (3175 E SAHARA AVE, LAS VEGAS, NV 89104, (702) 457-1061) WHERE THE STAFF WAS EXTREMELY RUDE AND SHUNNED THE CONTACT AWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT AT THE FIRST DODGE DEALER. AGAIN, THE DEALER STATED THAT THE APPOINTMENT DID NOT SHOW UP IN THEIR SYSTEM. THE FAILURE MILEAGE WAS 94,300.

TL* THE CONTACT OWNS A 2007 DODGE SPRINTER CARGO VAN. THE CONTACT STATED THAT THE FUEL TANK FASTENING STRAPS BECAME LOOSE, WHICH CAUSED THE PLASTIC VALVE IN THE FUEL TANK TO DETACH. AS A RESULT, THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 07V325000 (FUEL SYSTEM) FOR CERTAIN 2007 DODGE SPRINTERS. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687) STATED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 196,000.

WHILE IN MOTION THE VEHICLES WIPER MOTOR STOPPED WORKING. AFTER FURTHER INSPECTION IT WAS DETERMINED THAT THE MAIN WIRING HARNESS HAD FAILED AND SEVERAL ELECTRICAL CONDUCTORS HAD MELTED AWAY THEIR PROTECTIVE COATING CAUSING SEVERAL SYSTEMS TO SHORT OUT AND STOP WORKING. THIS ALSO CAUSED THE WIPER MOTOR TO PREMATURELY FAIL. WIPER MOTOR WAS REPLACED HOPING THAT IT WOULD STILL WORK AFTER THE EXPOSED WIRING WAS CUT BACK AND NEW WIRING WAS SPLICED IN. HOWEVER THE WIRING HARNESS CONTINUED TO WEAR DOWN AND THE WIPER MOTOR ELECTRICAL CIRCUIT HAS COMPLETELY SHORTED OUT.

TAKATA RECALL: I HAVE BEEN IN CONTACT WITH THE DODGE RECALL PEOPLE FOR THE LAST YEAR AND HAVE NOT BEEN ABLE TO GET ANY ACTION ON THEIR PART. THEY HAVE PUT ME IN CONTACT WITH ALL THE DODGE DEALERS IN SOUTH FLORIDA AND NONE OF THEM WILL WORK ON MY SPRINTER. PART OF THE PROBLEM IS THAT MY VEHICLE IS AN RV BUILT ONTO THE DODGE SPRINTER AND ANOTHER PROBLEM IS THAT IN 2007 DODGE WAS OWNED BY MERCEDES BENS AND DODGE DOES NOT FEEL RESPONSIBLE FOR MERCEDES PRODUCTS.

TAKATA RECALL; MANUFACTURER IS UNABLE TO REMEDY SAFETY RECALL. NO INCIDENTS HAVE OCCURRED. LOCAL DODGE DEALERSHIP IS UNABLE TO REPLACE TAKATA AIRBAGS BECAUSE THEY DO NOT "HAVE THE TOOLS FOR A SPRINTER VAN". THEY ARE NOT HELPFUL IN ARRIVING AT A SOLUTION. DEALERSHIP IS BILLION DODGE-CHRYSLER JEEP IN BOZEMAN, MT 406-556-9076