2004 Dodge Ram Complaints

I am the owner of a Dodge Ram truck that is currently under an active and urgent Stellantis "Stop-Drive" safety warning due to the defective Takata airbag inflator recall. I am writing to file an official complaint regarding the manufacturer's failure to provide a remedy within a reasonable timeframe, as required by federal law.I contacted an authorized dealership to schedule the recall repair. I was initially told the wait for the replacement part would be two weeks. It has now been over three months, and the dealership still has not received or provided the necessary repair parts.Because of the official "Stop-Drive" order issued by the manufacturer, I cannot legally, safely, or responsibly drive my vehicle. However, I am still forced to pay ongoing auto insurance premiums for a truck that has been rendered completely unusable for a quarter of a year due to this parts shortage. The manufacturer is failing its statutory obligation to remedy this critical safety defect in a timely manne...

See attached document for complaint.

The contact owns a 2004 Dodge Ram. The contact received notification of NHTSA Campaign Numbers 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2004 Dodge Ram. The contact stated that the recall notification letter for NHTSA Campaign Number: 16V352000 (Air Bags). The contact was unable to register the vehicle at the DMV. The local dealer was contacted, who informed him the part was backordered. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Takata Recall. The contact owns a 2004 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about his safety because of the "Do Not Drive Warning," and the vehicle was unable to pass state vehicle inspection due to unrepaired recalls. The dealer and a second dealer, Royal Chrysler Motors, Inc. (3961 Waverly Rd, Owego, NY 13827), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.