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Electrical System, engine
05/09/2019
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. AN INDEPENDENT TOWING COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE WIRE HARNESS CONVERTIBLE BOX HAD A LOT OF CORROSION AROUND IT AND NEEDED TO BE REPLACED. A COLLISION SHOP WAS CONTACTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
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Unknown Or Other
04/30/2019
VEHICLE WILL NOT GO INTO REVERSE OR DRIVE. WILL NOT COME OUT OF PARK. STUCK IN DRIVEWAY CANNOT MOVE NEEDS TO BE TOWED IN FOR REPAIR. HE WILL TURN BUT VEHICLE WILL NOT SHIFT OUT OF PARK.
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Electrical System
05/16/2019
TRIED TO GET THE TRUCK STARTED AND COULD NOT GET IT TO WORK. TOOK THE KEYS OUT AND THROW THEM UP ON THE DASH AND THE TRUCK STARTED AND ALL ELECTRONICAL STUFF IN TRUCK CAME ON. THEN WHEN DRIVING HOME IT WOULD REV UP AND DOWN AND WOULD TRY TO SHUT OFF WHEN I HAD TO STOP
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Power Train
04/22/2019
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVESHAFT DETACHED AND CAUSED THE REAR OF THE VEHICLE TO SEIZE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED SOUTHERN CHRYSLER DODGE JEEP AT 936-634-7793 (LOCATED AT 2711 S MEDFORD DR, LUFKIN, TX 75901) AND THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 262,000.
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Air Bags
06/04/2018
TURNED ON THE A/C AND DASH CRACKED AND WHITE POWDER WAS COMING OUT OF MY VENTS AND NOW MY HEATER IS NOT WORKING THAT HAPPENED ON THE PASSENGER SIDE, I THINK THE AIRBAG CAME OPEN BUT DID NOT DEPLOY?