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Power Train
03/13/2025
Transmission just suddenly altered. In drive it would only go a couple miles an hour. In reverse it would shake the whole van. Smelled like something was burning. No warning signs.
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Seats
12/31/2024
The driver's headrest deployed without collision. The incident occurred at an auto service center and I noticed when the vehicle was returned to me. The mechanic inspected the headrest and stated a part in the headrest broke causing it to deploy. He advised to call the dealer for repair. The incident has been reported to the dealer and I am waiting for a return call. There were no warnings for seat malfunction or symptoms prior to deployment. Headrest is available for inspection. This defect puts the driver at risk for concussion, head and neck injuries that could affect the ability to control the vehicle.
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Electrical System, structure, visibility/wiper
12/15/2024
Cracking front windshield (temporarily fixed by clear tape), broken window regulator motors on both passenger and driver sides stop lifting the glasses up and down, passenger side plastic window part (vertically snapped on the upper part of passenger door) fell off, engine light sometimes on and off with unknown detected problems.
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Electrical System
12/15/2024
Went to roll down the window on the drivers side panel and it started to smoke and short circuit. We removed the panel because we believed of could have caught fire. Problem has not been replicated due to dealership service department being closed. There were no warning lamps or messages and had occured randomly when using the panel.
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Power Train
10/18/2024
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at 60 MPH and depressing the brake pedal to come to a complete stop at the traffic stop light, the vehicle inadvertently lost motive power and stopped in the middle of the roadway. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The contact stated that the failure recurred several times while driving, and the vehicle was able to restart after several attempts. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact of an unknown recall but did not provide a diagnosis. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V461000(Power Train), but the VIN was not included. No further information was provided. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was 13...
