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Power Train
07/24/2025
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at various speeds and attempting to change gear, the transmission started slipping. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, where it was determined that the transmission solenoid might be defective. The transmission solenoid was replaced; however, the failure persisted. The contact stated that while driving approximately 65 MPH, the contact decelerated and then accelerated, and the transmission slipped and made an abnormal winding sound. Additionally, while the vehicle was idling and the brake pedal was depressed, the vehicle slightly jerked for several minutes. The contact stated that the failure occurred intermittently. The contact was able to drive to the residence. The vehicle towed to an independent mechanic, where the contact was informed that the transmission pump displayed low pressure; however, the cause of the failure could not be determine...
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Air Bags
07/07/2025
The contact owns a 2015 Dodge Grand Caravan. While the contact's husband was driving 15 MPH, the front passenger's side headrest detached from the base and struck the contact in the back of the head extremely hard. The air bag had not deployed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a detached headrest air bag. The contact was advised to take the vehicle to the dealer for assistance. The contact sustained a neck injury; however, no medical attention was needed. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.
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Engine
06/05/2025
Check Engine Light put out a code for Catalytic Converter failure and Emissions status is Red. The catalytic converter is responsible for converting harmful exhaust gases into less harmful ones, and a failing converter can lead to a check engine light.
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Power Train
03/10/2021
I purchased a CPO 2015 Dodge Grand Caravan in February 2020 at around 18,000 miles (CPO warranty up 3-11-22). 18 months later I had to have transmission work done because it was having major issues (they repaired adapter housing and trans cooler line/hoses). 3 months after that I had more transmission work done because the same problems reappeared (they worked on trans pan leak and trans filter change). At this appointment, we asked the dealer that if anything else happens to the transmission around the date of the CPO warranty would a new trans be covered and they said of course. Well 8 days after the warranty expired (3-19-22), the car had to be towed Fieldhouse CDJR because the transmission was shot. A new transmission was put after sitting at the dealership for three months and they said that the trans wasn't under warranty and was $4500. I had to open a case with fca (82695547) in order for them to even start work on the van because they didn't touch it until I got in touch with f...
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Power Train
04/17/2025
Transmission has begun to slip in first gear and has shaking noticeable between 35-45 miles an hour and again much more noticeable shaking from 55-65 miles an hour. Letting off the accelerator seems to assist in this issue. There is an open recall for the transmission of this year vehicle for the transmission pump failing. For some reason our vehicle is not included in this recall. It is available for inspection, and I have contacted a dealer that already informed me the issue is not under the recall, but that the transmission is going bad and will probably no longer function by the end of this year due to the pump failure. I am not sure why our vehicle would have been excluded from this recall as this is a known issue. There are no check engine lights on and we were told by the dealership that the lights would not come on until the transmission failed due to the pump issue not a low fluid or sensor issue. I am going to have a second mechanic look at the vehicle tomorrow and I can prov...