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Exterior Lighting
11/30/2023
Head lights become inoperable. Dealer says its a common problem. $1,500 fix. Well known power issue. Heavily discuss on the internet. Temp fix is to replace fuses that ARE NOT BLOWN. They are melting in place causing non contact. I have never seen a fuse melt and not blow. Potential dangerous situation especially if you have the owners replacing with a higher rated fuse then what is called for. The manufacturer has 20 amp mini fuses in position 15 & 16 to protect the two circuits. One for each headlamp.
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Unknown Or Other
10/02/2023
My screen is delaminating and posing a risk for backing up and using the rear view camera. I am unable to use navigation which causes me to make wrong turns and struggle to get where I’m going as I have to hold my phone for navigation. This is very stressful as the screen touches things by itself. It makes calls during my drive so I struggle to end them before going through.
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Exterior Lighting, engine
06/04/2023
Engine: Timing chain, valve rocker arms and valve lifters. All in sequence once the rocker arms went out with the lifters which is a common problem with dodge 3.6L PenStar engine it made my timing chain go off timing causing my engine to shut off while driving. Lighting: When vehicle was purchased i noticed condensation in both head lights got 1 replaced per warranty, they would not do both at same time and within 1 month moisture was in replaced headlight again. Dodge would not replace headlights even though the malfunction was not due to any wear and tear of mine. This is extremely unsafe for drivers if both headlights go out due to extreme amounts of condensation/moisture.
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Electrical System
08/09/2023
Nothing on the computer screen works or if it works....there's no controlling it. It blows out cold air and then blows out hot air and it changes the radio stations on it's own. There is no controlling the radio or the a/c and heat. I really scared that this is just the tip of the iceberg. I have only had this vehicle about a year and I haven't been able to drive it hardly at all. Thankfully I have a Hyundai Genesis Coupe that I can depend on but it only goes in the summer time because it is a rear wheel drive car. My 2018 Dodge Charger GT AWD is at the garage at 1251 Good Hope Pike Clarksburg, WV 26301 I took the above car to them on [XXX] and it's still at their garage. Nice people that work there but I would like to have my AWD car before the snow starts flying. Country Club Chrysler Howard Moore is the Service Manager. Main Line 304-624-7611 Service Line 304-624-6082 hmoore@countryclubchrysler.com INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5...
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Steering
06/26/2023
The electric steering rack failed. I was turning into a parking lot and suddenly there was no power steering. Luckily I had both hands on the wheel and was able to avoid an accident. A dash light came on at that time related to steering. My mechanic was able to pull the code. I was able to drive home. What component or system failed or malfunctioned, and is it available for inspection upon request? I have the EPS unit right now - but it is a Core and I have 14 days to return. Please let me know ASAP if you want me to keep it. How was your safety or the safety of others put at risk? Sudden loss of power steering without advanced notice. Old cars with power steering often make a "noise" prior to failure. Electric Power Steering like on my car doesn't provide advanced notice of issues. Also, failures of power steering at 57K miles are rare. But Dodge (Chrysler) have had prior NHTSA issues and recalls prior with EPS. Also, it seems like this may be a common issue - as...