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Steering, electrical System
06/05/2026
While operating my vehicle at road speed the electric steering rack failed. This rendered the steering inoperative. It was impossible to steer the vehicle. Not only is this situation extremely dangerous and deadly, there was no advanced warning. I received no prompts or warning lights before the incident happened. I researched and found that certain 2021 Dodge Challengers were involved in a warning system recall. My specific vehicle was not included in the recall. This is what Dodge and the dealership who did the repair kept telling me while they ignored any responsibility. This situation is completely unacceptable. I have no idea why my vehicle was not included in the recall for the warning system, but fortunately I am still alive to complain that it should’ve been. This situation, where this part fails and renders the steering inoperable is ridiculous and extremely dangerous. The repairs for this cost me over $5800. It’s very convenient that Dodge and their dealership that did the re...
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Steering
06/06/2026
The contact owns a 2021 Dodge Challenger. The contact stated that while driving approximately 30-35 MPH on a local roadway, the steering suddenly became inoperative, and the steering wheel locked without warning. The contact was able to maintain control of the vehicle and safely pulled over to the side of the road where the vehicle was already drifting. There were no warning lights illuminated, or messages displayed prior to the failure. After restarting the vehicle, a warning message associated with the steering system was displayed on the instrument panel. The vehicle was towed from the scene to a dealer to be diagnosed and repaired. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 44,850.
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Power Train
04/10/2025
mileage 61113 . car moves forward 15 feet an goes into neutral .When pulling into traffic this is a serious safety problem . A major accident which could be loss of life might occur . Enterprise car sales will not acknowledge o show any concern . They offered a 12 month or 12000 mile limited warranty free and implied i should have paid for an expensive warranty. their carfax report showed that they did not comply with service information from the manufacturer for the transmission . As such i have been taken advantage of . I will now have to pay about $1000 to have the service completed . This problem also is happening on their Dodge pick up trucks.
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Electrical System, seat Belts
08/17/2021
My seatbelt seemed a bit faulty when I purchased the car. It was slow to retract and at some points wouldn’t retract unless I played with the seatbelt. Three years in to owning the car it still won’t retract fully and is at the point where it won’t come out to a safe distance that allows me to wear my seatbelt. As for the electrical defaults, there are times when I am driving and the display, between my speedometer and rpm dials, turned off. So would my center display, yet my radio continued to play. There were no warning signs or signals when that would happen. It is always random.
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Suspension, power Train, structure
12/12/2024
I purchased this vehicle from Vroom, who is also my lender under United Auto Credit. The car was sold with a washed title and undisclosed prior structural and mechanical damage. I have documentation confirming the vehicle had serious pre-existing issues and should never have been sold as a clean-title car. The differential has failed three times in under 6 months, and I’ve experienced full drivetrain failure following multiple service visits to Dodge. I had requested inspection of the transmission, but after every visit, the issues worsened. The vehicle is currently available for inspection. The car exhibits violent vibrations, power loss, and unpredictable handling, making it unsafe to drive at highway speeds. The differential is on the verge of catastrophic failure again. These issues risk loss of vehicle control, wheel lock up, and potential collisions. Has the issue been confirmed by a dealer or service center? Yes. Dodge dealerships have confirmed repeated differential failure a...