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Service Brakes
06/20/2016
TL* THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. THE DEALER DIAGNOSED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE PART WAS NO LONGER IN PRODUCTION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
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Service Brakes
07/13/2015
TL* THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. THE CONTACT STATED THAT THE VARIOUS ABS AND BRAKE LIGHT WARNING INDICATORS RANDOMLY FLASHED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INDICATED THAT THE PART WAS ORDERED ON A SPECIFIC DATE AND WAS NOT AVAILABLE. THE CONTACT WAS NOT ABLE TO OBTAIN THE PART FROM THAT DEALER. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO A SECOND DEALER, BUT THE PART WAS STILL NOT AVAILABLE MONTHS LATER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,069.
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Service Brakes
08/04/2015
MY CAR'S ABS SYSTEM HAS FAILED. YOU HAVE TO STEP REALLY HARD ON THE BRAKE PAD TO GET THE CAR TO STOP. THE DEALER HAS TESTED THE VEHICLE AND DETERMINED THAT THE ABS PUMP IS FAILED AND COVERED BY A FEDERAL RECALL 96V099000. THE CAR WAS REPAIRED IN THE 90'S DURING THE RECALL, BUT IT'S FAILED AGAIN. CHRYSLER HAS GUARANTEED THAT THE RECALL WILL BE HONORED REGARDLESS OF WHEN (FOREVER BASICALLY) OR WHO OWNS THE CAR. THE DEALER HAS HAD MY CAR NOW 3 MONTHS STILL WAITING ON PARTS. PLEASE HELP STEP IN AND MAKE CHRYSLER HONOR THE RECALL AND FIX MY CAR.
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Service Brakes
09/30/2015
TL* THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,971. UPDATED 1/15/16 *CN
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Steering
02/01/2012
TL* THE CONTACT OWNED A 1991 CHRYSLER IMPERIAL. THE CONTACT STATED THAT THE VEHICLE WAS EXTREMELY DIFFICULT TO STEER AND HE HAD HEARD A LOUD POPPING NOISE EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE HAD NOT BEEN INSPECTED, DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.