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Steering
12/07/2024
I HAVE OWNED THIS VEHICLE FOR 9 YEARS, AND TAKEN IT IN FOR NUMEROUS OIL CHANGES AND MULTI-POINT INSPECTIONS. ONE ITEM THAT IS INCLUDED TO BE SERVICED IS TO CHECK AND TOP OFF (IF NEEDED) THE POWER STEERING FLUID. DUE TO WHERE THE POWER STEERING RESERVOIR AND PUMP IS LOCATED, THE PASSENGER SIDE TIRE AND FENDERWELL COVER MUST BE REMOVED TO ACCESS THE TWO PARTS. THIS IS QUITE A BIT OF LABOR FOR AN OIL CHANGE AND MULTI-POINT INSPECTION, YET THE SERVICE REP ASSURES ME THAT THE STEERING FLUID HAS BEEN CHECKED, EVEN THOUGH THE NOISE AND STIFF STEERING IS STILL PRESENT. MY CONCERN IS THAT DEALERSHIPS ARE NOT CHECKING THE POWER STEERING FLUID DUE TO A FAULTY LOCATION DESIGN AND THE LABOR REQUIRED TO ACCESS THE PARTS THAT NEED SERVICING FOR ROUTINE MAINTAINANCE; THE ALTERNATIVE FOR THEM IS A PROFITABLE STEERING PUMP REPLACEMENT. FROM MY OBSERVATION, THE FENDERWELL COVER HAS NEVER LOOKED AS THOUGH IT WAS REMOVED TO CHECK THE STEERING FLUID.
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Unknown Or Other
01/01/2025
When the weather is very cold or it is raining or snowing my sunroof leaks into my car. The windshield fogs up and I am not able to drive the vehicle and the rear seat and floor is usually wet.
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Engine
12/19/2024
The contact owns a 2014 Chrysler 300. The contact stated while driving at an undisclosed speed, the vehicle briefly vibrated before returning to normal functionality however, the failure became a regular failure. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 09-002-14. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.
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Steering
05/22/2024
The contact owns a 2014 Chrysler 300. The contact stated that after restarting the vehicle, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was determined that the power steering pump needed to be replaced. The dealer replaced the power steering pump; however, the failure recurred. The vehicle was taken to an independent mechanic, who diagnosed a power steering module malfunction and advised the contact to take the vehicle to the dealer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.
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Unknown Or Other
05/13/2024
I recently purchased this vehicle used with roughly 50,000k miles and drove it for three weeks with no issue. Suddenly, one morning, the motor would not start when pushing the Start Button. Instead the Start button became locked in the Run position but the engine did not engage. I removed my foot from the brake, pushed Start again and it would not return to the Off position. I opened the door thinking maybe it would reset this problem..... the entire dash Icons, headlights, Nav screen, tachometer, and speedometer start flashing and the windshield wipers are going, while stuck in in the off position. A very low pulsating sound is emanating from the engine compartment. I ran to the trunk to disconnect the battery, with the key fob in my pocket, but the button on lid does not open the lid. I run back to the dash and push the trunk release but received no result. I pulled the rear seats down crawled into the trunk and pulled the emergency trunk release and was finally able to open it. In...