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Exterior Lighting
12/22/2005
DT: THE CONTACT STATED THE PLASTIC COVERS ON THE HEADLIGHTS WERE GLUED AND NOT BOLTED ONTO THE VEHICLE. WHEN THE GLUE WORE OUT WATER GOT INSIDE THE HEADLIGHTS, AND THE PLASTIC POPPED OFF, CAUSING THE HALOGEN LIGHT BULB TO BURN OUT. THE DEALER AND MANUFACTURER OFFERED NO FREE REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. *AK
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Electrical System
11/15/2005
DT: THE CONTACT STATED THE VEHICLE WAS PARKED FOR APPROXIMATELY 30 MINUTES AND BUSTED INTO FLAMES. THE FIRE STARTED IN THE DRIVER'S SIDE DOOR PANEL. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE VEHICLE. THE FIRE INSPECTOR DETERMINED IT WAS AN ELECTRICAL FIRE. THE VEHICLE WAS STILL AT HER RESIDENCE. *AK
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Steering
10/17/2003
DT: THE CALLER BOUGHT A VEHICLE AND FOUND OUT ABOUT A RECALL BEFORE HE GOT THE VEHICLE. THE RECALLED PART WAS THE STEERING RACK BEARING. HE WAS TOLD THE REPAIR WAS DONE. HE SAYS THE VEHICLE WAS HARD TO TURN WHEN TURNING RIGHT. HE WILL NOT LET HIS WIFE DRIVE THE VEHICLE ANYMORE BECAUSE SHE COULD NOT TURN THE STEERING WHEEL. HE THOUGHT THE REPLACEMENT PART WAS FAULTY. DEALER SAID THEY MIGHT NOT DO THE WORK FOR FREE. MANUFACTURER SAID THEY WOULD PAY THE REPAIR COSTS, THE FIRST TIME HE CALLED, IF IT WAS THE PART IN QUESTION. THE SECOND TIME THEY SAID THEY WOULD NOT. *AK *JB
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Engine And Engine Cooling
07/08/2003
THIS HAPPENED TWICE THE FIRST TIME THE COOLANT WAS LEAKING INTO THE OIL DUE TO A INTAKE MANIFOLD GASKET FAILURE. I REPLACED THIS AT A COST OF 25.00, LUCKILY IT WAS COVERED UNDER MY EXTENDED WARRANTY. THE SECOND TIME THIS HAPPENED WAS IN JULY OF 2003 I HAD JUST GOTTEN ONTO TO THE HIGHWAY WITH MY TWO 5 YEAR OLD DAUGHTERS SUDDENLY THE CAR JUST SLOWED DOWN AS IF TO STALL WHITE SMOKE EVERYWHERE.. IT TURNED OUT TO BE THE MANIFOLD GASKET AGAIN BUT THIS TIME THE ENGINE WENT AND I HAD TO GET THE ENGINE REPAIRED AT A PRICE OF $4400.00. MY MECHANIC THOUGH AT LEAST GUARANTEES ME ON THIS ENGINE OF 3 YEARS OR 75000 MILES. MORE OF A WARRANTY THAN GM GAVE ME. I WILL NEVER BUY AMERICAN GM PRODUCTS AGAIN. THE SECOND TIME IT OCCURRED, I WAS ONLY 1,000 MILES OVER ON MY EXTENDED WARRANTY, BUT NOT YET UP ON THE YEARS AND GM AND THE COMPANY OFFERING AN EXTENDED WARRANTY DIDN'T DO ANYTHING TO HELP ME OUT. GM REFUSED TO HELP OUT AT ALL. *JB
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Power Train, exterior Lighting
02/01/2005
DT: THE CONTACT OWNS A 1997 CHEVROLET VENTURE. THE HEADLIGHT COVERS CAME OFF OF THE VEHICLE. IT COSTS $178.00 PLUS TAX FOR EACH OF THE HEADLIGHT COVERS TO BE REPAIRED. ABOUT SIX MONTH AGO ONE OF THE HEADLIGHT COVERS CAME OFF, AND A COUPLE OF DAYS AGO, THE OTHER HEADLIGHT COVER CAME OFF. THE ENTIRE HEADLIGHT ASSEMBLY HAS TO BE REPLACED TO CORRECT THE PROBLEM. THE GM MANUFACTURER TOLD HER THAT THIS WAS THE FIRST TIME THAT HE HEARD OF THIS PROBLEM. ALSO, THE CONTACT HAD AUTOMATIC TRANSMISSION PROBLEMS. THE TRANSMISSION SLIPPED. THE FIRST TIME IT GOT STUCK IN SECOND GEAR. THE TRANSMISSION WAS REPLACED TWICE. THE FIRST TIME AT ONLY 26,000 MILES, AND THE SECOND TIME AT 26,100 MILES. BOTH TIMES WAS REPLACED UNDER WARRANTY. AFTER THE SECOND TRANSMISSION WAS REPLACED IT HAD ONLY 78,000 MILES ON IT. WHILE ON VACATION AND DRIVING ON THE INTERSTATE THE TRANSMISSION QUIT. HAD TO COAST OFF TO THE SIDE OF THE ROAD. THAT TRANSMISSION WAS REPLACED WITH A MODIFIED TRANSMISSION, AND AS O...