-
Unknown Or Other
02/05/2025
The contact owned a 2019 Chevrolet Trax. The contact stated that the vehicle was parked on the right side of the 2 vehicle garage when it suddenly caught fire after approximately 1 hour of being parked. A popping sound alerted the contact and her spouse to the fire. The garage was unfinished with a gravel floor and no outlets when it caught fire, and there was property damage. No warning lights illuminated. The fire department was called to the scene and was able to extinguish the fire. The fire department had put fire department was unable to determine the cause of the fire. The vehicle was towed and totaled due to the vehicle being consumed by the fire. There were no injuries or medical attention needed. The dealer was contacted and informed of the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer had sent personnel to take pictures of the fire and have the vehicle inspected. The manufacturer opened a case for the failu...
-
Steering, engine, fuel/propulsion System
04/27/2025
Turbo Charger/Super charger is not following sufficient air. The vehicle does not excelerate, and slowed down in the middle of traffic. I had to turn the car off for 15 minuetes. Before i could drive home. Check engine light continues to disappear and reappear for the last 60 days. Diagnostic code P0299. GMC will not cover the cost under special coverage, known issues with 2017-2018 which GMC has special coverage.
-
Unknown Or Other
01/03/2025
Since purchasing vehicles it looses coolant I replaced the coolant pump due to small crack and thought that may have been the issue but it’s not I have to put coolant in it at least 2 to 4 times a month When check at the dealer they said they could see anything how ever I did my own looking up online and it said that these vehicles have issues with leaking water pump I have had this car hoping and praying no damages come from something that can’t be seen
-
Electrical System
02/12/2025
The 2016 through 2024 Chevy Trax all have an issue with the climate control fan resistor. It burns out on a regular basis. Very dangerous because as you can see in the pictures it got very hot. It's a bad design, the heat sink is not adequate to hold the voltage and or the motor is too small or bomdined. It's a serious issue that almost every Chevy Trax owner is experiencing. Please we really need your help to investigate this. My daughters drives this car and I need it to be safe. We only owned the car a month before this happened and someone already changed the fan motor and resistor before we got it. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
-
Unknown Or Other
03/19/2025
Evaporative Emission Control System part had to be replaced 3/19/2025 at my repair service at which is a certified chevy dealership service center. my engine light came on so I had the service advisor check the codes, and I had poor fuel mileage as well, for about a month. apparently, the advisor didn't know there was a recall I only found out through my roommate