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Engine
09/27/2017
I BROUGHT IN MY 2003 CHEVROLET TAHOE TO CUTTER CHEVROLET IN HONOLULU, HAWAII TO REPORT AN "ENGINE LIGHT ON" CONCERN. SERVICE ADVISOR JULIANNA PARKS REPORTED THAT THE ISSUE MAY BE ATTRIBUTE TO (2) BROKEN EXHAUST BOLTS ON MY VEHICLE'S 5.3 LITER MFI IRON V8 ENGINE. CUTTER CHEVROLET IS AT 711 ALA MOANA BOULEVARD, HONOLULU, HI 96813. IN FOLLOWING UP TODAY OCTOBER 18, 2017, SHOP MANAGER BRAD EISEN REPORTED THAT THESE BOLTS BREAKING IS NOT A COMMON PROBLEM, AND THAT THERE IS NO RECALL FOR SUCH ISSUES. CUTTER CHEVROLET HAS HAD MY VEHICLE SINCE OCTOBER 01, 2017 AND REPORTED THAT IN ADDITION TO MY $500+ INSPECTION COSTS, THAT MY COSTS FOR REPAIR THUS FAR HAS EXCEEDED $1,400.00 IN THEIR ATTEMPTS TO REPAIR THESE BROKEN BOLTS, AND THAT THEY EXPECT THE FINAL COST TO BE MUCH HIGHER BY THE TIME THEY ARE DONE AS THEY HAVE TO CONTRACT A SPECIALIST MECHANIC FROM ANOTHER TOWN TO COME INTO THE CUTTER CHEVROLET REPAIR SHOP THIS COMING SATURDAY OCTOBER 21, 2017 TO MEET WITH MANAGER MS. TINA TO DO SPECI...
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Service Brakes
10/02/2017
TL* THE CONTACT OWNS A 2003 CHEVROLET TAHOE. WHILE DRIVING DOWN AN INCLINE AT APPROXIMATELY 10 MPH, THE BRAKES FAILED AND THE VEHICLE ACCELERATED TO APPROXIMATELY 30 MPH. THE VEHICLE STOPPED AT THE END OF THE ROAD ON A FLAT AREA ON ITS OWN. THE CONTACT ALSO STATED THAT THE BRAKE PADS, ROTORS, AND MASTER CYLINDER WERE REPLACED APPROXIMATELY ONE YEAR AGO IN AUGUST OF 2016 BY AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
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Air Bags
08/21/2017
TAKATA RECALL IS NECESSARY MY AIRBAG LIGHT IS ON UPON STARTING VEHICLE ALONG WITH SERVICE AIRBAG WARNING. I AM AFRAID THAT THIS IS AN UNSAFE CONDITION THAT SHOULD BE REPAIRED AT NO COST TO ME AS THERE SEEMS TO BE MANY OTHER COMPLAINTS ON THIS SAME ISSUE.
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Steering
03/09/2017
WHEN MAKING A RIGHT TURN VEHICLE LOSES POWER STEERING. DOESN'T HAPPEN ALL THE TIME COMES AND GOES. IF YOU GIVE VEHICLE A LITTLE GAS IT WILL START WORKING AGAIN BUT THAT'S NOT ALWAYS AN OPTION. I NOTICE IT MOST IF MY VEHICLE IS MOVING AT A SLOW RATE OF SPEED OR STOPPED. THIS IS A VERY DANGEROUS ISSUE AND NO ONE CAN SEEM TO OFFER ANY IDEAS ON FIXING IT.
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Electrical System, unknown Or Other
04/08/2017
MY TAHOE CAUGHT FIRE INSIDE THE DRIVER SIDE DASH. IT WAS PARKED, NO ONE HAD DRIVEN IT THAT DAY. I PUT IN A CLAIM WITH GM (CLAIM #SR 8-2955875514) AND IT WAS DENIED AS THEY SAID THERE ARE NO RECALLS FOR MY TAHOE. THIS FIRE STARTED OUT OF NO WHERE. THANK GOODNESS OUR NEIGHBOR CAME BANGING AT THE DOOR TO LET US KNOW THAT OUR TAHOE WAS ON FIRE. WE WEREN'T HOME AT THE TIME BUT MY SON WAS, WE ARRIVED TO FIND HIM WITH THE WATER HOSE EXTINGUISHING THE FLAMES THAT WERE COMING FROM INSIDE THE VEHICLE. I SENT THE PICS TO GM AND THEY JUST DENIED IT WITH NO OTHER EXPLANATION OTHER THAN THERE WAS NO CURRENT RECALL. THEY DIDN'T EVEN TELL ME WHY THE FIRE STARTED NO ONE CAME OUT TO SEE THE VEHICLE.
