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Engine
10/02/2016
TL* THE CONTACT OWNED A 2001 CHEVROLET SUBURBAN. WHILE DRIVING THE VEHICLE, SMOKE EMITTED UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE CAUGHT ON FIRE, WHICH WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
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Service Brakes
08/17/2016
WHILE THANKFULLY DRIVING AT A LOW SPEED, MY BRAKES COMPLETELY FAILED WITH NO WARNING..PEDDLE WENT TO THE FLOOR, I WAS ABLE TO STOP BY SHIFTING THE TRANS DOWN TO 2ND THEN 1ST. MECHANIC SAID KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I EXPLAINED WHAT HAPPENED AFTER I STOPPED, PUMPED THE BRAKES AND BRAKE FLUID FLOWED FROM UNDER THE TRUCK GENERALLY UNDER WHERE THE DRIVER SITS. MECHANIC EXPLAINED THAT THE BRAKE LINE BROKE AND IS VERY COMMON, AND THAT IT JUST STARTED SHOWING UP A FEW YEARS AGO WHEN THESE "C" BODY TRUCKS AGED. I SPOKE TO ANOTHER MECHANIC AT A CHEVY DEALERSHIP NEAR MY HOME AND HE SAID THE SAME THING THAT IT'S VERY COMMON AND THAT GM NOW SELLS A KIT FOR A COMPETE BRAKE-LINE SYSTEM REPLACEMENT BECAUSE IT HAS BECOME SO COMMON. A FEW DAYS BEFORE I HAD BEEN DRIVING AT HIGH SPEEDS THROUGH THE MOUNTAINS ON I-81 WITH A CARLOAD FULL OF PEOPLE, HAD THIS HAPPENED AT THAT TIME IT COULD HAVE BEEN CATASTROPHIC. REVIEWING CONSUMER COMPLAINTS ON YOUR SITE I SEE THIS IS A REOCCURRING COMPL...
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Service Brakes
07/01/2016
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE ANTI-LOCK BRAKES ACTIVATED WITHOUT WARNING, WHICH MADE THE VEHICLE HARD TO STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
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Tires
07/24/2016
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500 EQUIPPED WITH FIRESTONE WILDERNESS LETIRES, TIRES SIZE: 265/70R16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 55 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE AND VIBRATE BEFORE A LOUD BOOMING SOUND WAS HEARD. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE TIRE HAD EXPERIENCED A BLOWOUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 150,000 AND THE TIRE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.
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Service Brakes
03/31/2016
THREE TIMES I HAD COMPLETE BRAKE FAILURE. DRIVING TWO TIMES AND HAD JUST ARRIVED AT MY DESTINATION THIRD TIME, WHICH WAS TODAY -- SURPRISE!!!! HAD TO SLOWLY DRIVE HOME, YET AGAIN, WITH NO BRAKES!!!!!
