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Fuel System, Gasoline, power Train
05/10/2014
The contact owns a 2000 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact stated that the vehicle failed to move while in reverse(R) and only responded while in drive(D). The contact stated that the vehicle stalled while driving. The vehicle was towed to an independent mechanic who diagnosed that an unknown sensor connected to the transmission and engine had failed. The contact bought the sensor, and when the independent mechanic repaired the vehicle, the failure persisted. The independent mechanic then diagnosed that the transmission had failed. The vehicle was repaired. The contact stated that a year later, on a separate occasion, the vehicle failed to start. The contact replaced the battery. The contact stated that afterwards, an abnormal sound was coming from the vehicle. The contact stated that the vehicle failed to func...
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Structure
01/01/2004
Rear glass hatch hinge separation from glass, passenger side. Vehicle was passed to me after my father passed. Unknown when the hinge separated from glass. This is a safety issue for obvious reasons.
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Service Brakes
11/03/2019
I STARTED MY SUBURBAN LIKE ANY OTHER DAY, STEP ON BRAKES TO RELEASE THE SHIFTER, PUT INTO DRIVE WITH NO PROBLEM, I WENT ONTO THE HIGHWAY AKA FREEWAY WITH NO PROBLEM, I NEEDED TO MAKE A PANIC STOP, AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, TRYING TO USE THE EMERGENCY BRAKE PEDAL, THAT ALSO FAILED.. WHEN DID A AMERICAN MADE PRODUCT LIKE THE CHEVY SUBURBAN GAT SUCH A CHEAP MANUFACTURING OF BRAKE COMPONENTS... MY PREVIOUS CAR, 1987 VOLKSWAGEN VANAGON CAMPER NEVER NEEDED STEEL BRAKE LINES REPLACED. THE RUBBER HOSES I CAN UNDERSTAND... BUT STEEL BRAKES LINES SHOULD LAST LONGER THAN 25 YRS.
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Structure
11/15/2004
I HAD A FLAT TIRE. WHEN I WENT TO CHANGE IT, THE SPARE TIRE HOIST WITH LOWERS THE SPARE WAS INOPERABLE AND WOULD NOT LOWER THE SPARE. HAD TO TAKE TRUCK TO DEALER. I WAS TOLD BY DEALER THAT THE MECHANISM TO LOWER THE SPARE HAD RUSTED AND HAD SEIZED AND HAD TO BE REPLACED, WHICH II DID AND PAID FOR. IMAGINE BEING IN AN ISOLATED AREA WITH FOUL WEATHER AND NOT BEING ABLE TO CHANGE YOUR TIRE BECAUSE YOU COULD NOT ACCESS THE SPARE. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE. I DID COMPLAIN TO DEALER WITHOUT SUCCESS OR SATISFACTION . THE CAR WAS OBVIOUSLY STATIONARY AT HE TIME THE EVENT
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Vehicle Speed Control, engine
06/05/2017
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT ON FIRE BETWEEN THE ACCELERATOR PEDAL AND ENGINE FIREWALL. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED MINOR BLISTERS TO THE BOTTOM OF THE FEET, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
