-
Parking Brake, seats, engine
10/01/2020
The contact owns a 2018 Chevrolet Sonic. The contact stated that operating the vehicle, the front driver side seat would erroneously slide forward causing the driver's knees to make contact with the dash panel. In addition, while driving at various speeds the vehicle had suddenly stalled. The vehicle was taken to the local dealer who diagnosed that the electronic control unit hardware was faulty. Also, the emergency brake cable was hanging low to the ground under the vehicle. The vehicle was not repaired. The local dealer was notified of the failures. The manufacturer was not contacted. The failure mileage was 28,000.
-
Electrical System, wheels
03/01/2021
MY RADIO TURNS OFF AND ON, ON ITS OWN. ALSO WHEN I HAVE MY BLUETOOTH TURNED ON FOR MY PHONE, IT GETS STUCK AFTER I HANG UP THE PHONE AFTER A CALL. I WAS DRIVING HOME FROM WORK ON A STATE ROAD. MY RIGHT WHEEL BEARING WENT OUT AND I HAD TO REPLACE IT LAST YEAR.
-
Seat Belts
11/01/2019
THE PASSENGER SEAT BELT DOES NOT CLIP OR WILL COME UNDONE AT ANY GIVEN TIME. I MADE THE DEALERSHIP AWARE OF THE CONCERN WHEN THE VEHICLE HAD APPROXIMATELY 39,000 MILES. THEY STATED THAT SINCE IT WAS OUT OF WARRANTY IT DID NOT QUALIFY FOR PRODUCTION DEFECT. THIS IS A SAFETY CONCERN THAT COULD ENDANGER THE LIFE OF A PERSON IF WEST BELT FAILS DURING A CRASH.
-
Electrical System, engine, visibility/wiper
11/14/2019
TODAY I'M WRITING IN BEHALF OF CARITE OF OAKLAND PARK I HAD A EMAIL CHAT WITH BRIAN MCCOY THE BRANCH OWNER OF THE COMPANY, I WAS TOLD BY HIM THAT THE CAR WAS PUT IN AS REPO STATUS, DUE TO ME GIVING THE CAR BACK. I FEEL MY LIFE WAS PUT IN DANGER NUMEROUS OF TIMES AND DUE TO THE NEGLIGENCE OF THE COMPANY I WAS NOT GIVEN A RELIABLE VEHICLE NOR WAS I TREATED AS A VALUED CUSTOMER... GOOD DAY, I'VE MADE ALL ATTEMPTS REGARDING THIS SITUATION WITH CARITE I'M THE TIME ALLOWED.. I'M REQUESTING A FULL REFUND OF MY MONEY I'VE MADE IT CLEAR AND I DON'T WANT NOTHING ELSE FROM THESE PEOPLE AT THIS COMPANY. I'VE TOLD THE OWNER NOT TO HAVE THE CAR DELIVERED ON TODAY 2/8/20 HE STILL INSIST THE DRIVER GREG TO DO SO, I'VE REJECTED TO RECEIVE THE VEHICLE INSTEAD OF HONORING MY REQUEST I'M GETTING PHONE CALLS FROM OTHER PARTIES AT CARITE I GUESS TO RECONSIDER! NO, I WANT MY MONEY MY LIFE WILL NOT BE IN DANGER DUE TO THEY'RE NEGLIGENCE.. THANK YOU,THE ITEMS SUBMITTED ARE RECEIPTS OF PAYMENTS ALSO, THE DAY...
-
Electrical System
05/01/2019
HAVING AN ISSUE WITH THE RADIO ITSELF, ITS WENT BLACK A FEW TIMES ON ME AS I WAS DRIVING. AND ALSO WHEN I WAS PARKED. NO RESPONSE ON IT AT ALL. IM AFRAID IF SOMETHING HAPPENS LIKE WHEN IM IN A WRECK AND WHEN I TRY TO CALL ONSTAR WHILE ITS NOT WORKING IM AFRAID OF IT NOT CONNECTING, AND ALSO IVE HAD ISSUES WITH THE WINDOW SWITCHES NOT ROLLING UP OR DOWN THE WINDOWS NO CLICKING NOISES WHEN I PUSH ON THE SWITCH ALL FOUR HAVE DONE IT, ACTING LIKE ITS NOT GETTING A ELECTRIC SIGNAL TO THE SWITCHES, WHAT I USUALLY DO WHEN THAT HAPPENS IS PULL THE CAR OVER TURN OFF THE IGINITION AND LET THE CAR SIT FOR 30 SECONDS THEN START THE CAR AND IT USUALLY WORKS. IVE ALSO CHECKED TO MAKE SURE THE SAFETY SWITCH AINT ON AND IT ISNT.