2010 Chevrolet Equinox Complaints

The contact owns a 2010 Chevrolet Equinox. The contact stated that while checking the oil level, the dipstick was removed, and the contact detected an abnormal gasoline odor in the oil. There were no warning lights illuminated. The contact called the local dealer, who stated the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated there was no recall coverage for the failure. The contact stated that the failure was related to Product Emission Recall: 43180 High Pressure Fuel Pump. The failure mileage was approximately 73,740. The VIN was not available.

After taking my vehicle to three repair shops I was advised by the last body shop that there was a bulletin (14159) out in regards to excessive engine oil consumption. The mechanic explained the issues I am having with my car is due to the excessive engine oil consumption. He stated the car is not losing oil it’s burning it. My entire engine is effected due to this issue. To go further in detail my car was cutting on and off in the middle of traffic. This is a huge safety issue for me I have a disabled son who I travel with on the daily. I quote “ All consumers should receive notice of a recall affecting them. Car manufacturers are required to notify registered owners and purchasers of all recalled cars by letter, and state agencies will provide manufacturers with lists of registered owners for this purpose.” I never received a letter concerning a recall or this issue. I took very well care of my vehicle my car is a 2010 Chevrolet Equinox and it only has 108,774miles. This is so devas...

The contact owns a 2010 Chevrolet Equinox. The contact stated that on several occasions while driving at various speeds, there was an abnormal fuel odor throughout the vehicle. The contact stated that while driving, the vehicle inadvertently decelerated and stalled. Several unknown warning lights were illuminated. The contact stated that she waited approximately 30 minutes before restarting the vehicle. Additionally, one quart of engine oil needed to be added to the vehicle every one to two months. The contact stated that after inserting the key into the Ignition, the key became stuck. The contact had to manipulate the key to be able to remove the key from the ignition switch. The vehicle was towed to an independent mechanic where it was diagnosed that the variable solenoid valve and intake and exhaust needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 192,000.

Purchased a 2010 Chevy Equinox from this Chevy dealer in the Pinehurst NC area in December 2022. Heard knocking noise start mid-March 2023. Vehicle seemed to go into "limp" mode and lost power (dangerous situation had vehicle been on interstate with no shoulder or exit ramp or could have been rear-ended due to sudden lack of power). No check engine light on at any time or when vehicle was taken to another Chevy dealer (March 20, 2023). Initially, Chevy dealer stated there were no issues. Insisted that the vehicle be checked again. Dealer took vehicle on test drive and then put on lift. Chevy dealer then stated oil loss issues and need to replace timing chains, actuators, gaskets, pistons, piston rings, oil coolant, water pump, balance chain, and other related parts. This is a design flaw in engine and piston rings causing excessive oil consumption which then leads to failure of other components. Was advised to change oil every 3,500 miles as opposed to going by the "oil" light...

I took the Chevy Equinox to the Chevy dealership to have the oil changed. The House Technician said it was unsafe to put it on a lift. The entire frame was corroded. On 02/28/2023, I had the dealership do a Multi-Point Vehicle Inspection. This is their findings: #1-1010: INSPECTIONS INSPECT/CHECK inspect due to customer request Inspected unit due to customers request found excessive rear under body rust and left rear upper control arm is held on by two bolts, but structure is unstable due to corrosion. The rear drive shaft has been removed for unknown reasons. This assessment is visual and at this time. Unit looks unsafe and unstable to drive due to rear under vehicle rust. l would recommend to park the unit and get alternative transportation and replacing the vehicle due to rust. Customer has been advised of our findings. I called GM and reported the problem. They couldn't do a buyback on the Equinox. I filed a complaint with BBB AUTO-LINE, they closed the case said the...