2025 Chevrolet Colorado Complaints

Purchased brand new April 24, 2025 within two days of purchase the infotainment system went blank after a few seconds it reloaded. This happened off and on for a couple of weeks dealer replied its a known issue. After 5 weeks the infotainment system and the driver dash went completely blank and stayed that way. The infotainment system had a picture of a care with a wrench and screw driver stating software update failed. I was out of town and stopped at a certified Chevrolet dealer and was told they could not fix it. That there was a software update but no eta on when it would be sent over the air. Now the infortainment system doesnt load when i start the car just the warning about the software update. I took the vehicle to a local dealership and they had the vehicle for 5 hours and could not get the system to accept or update the software. Sometimes the infortainment center will load but doesnt work properly and continues to go blank while driving leaving me with no speedometer, fuel...

Subject: Urgent Safety and Usability Concern – 2025 Chevrolet Colorado Infotainment/Instrument Cluster Failure To Whom It May Concern, I own a new 2025 Chevrolet Colorado, purchased on June 23, 2025. Just four days later, on June 27, both the infotainment system and the digital instrument cluster went completely dark, rendering the vehicle unsafe and inoperable. It has only 78 miles on it. After researching the issue, I learned this is a known problem to GM and is addressed in Service Bulletin PIT6362 released on 2 April 2025. The bulletin advises dealers not to replace hardware components as the issue stems from a software anomaly. However, there is currently no estimated timeline for a resolution. This leaves me — and presumably many others — with a an expensive investment that cannot be safely driven. Dealer is picking up the vehicle Monday June 23 but I have low confidence they know what to do. This situation is unacceptable. A total loss of vehicle instrumentation and infota...

On [XXX] after only 400 miles on the odometer, I experienced complete transmission failure while on a highway and was nearly hit by the vehicle behind me, luckily that did not happen. On April 29th, a new replacement transmission was installed by the Chevy dealer, and now on [XXX] I had experienced a severe burning smell from under the hood of the vehicle accompanied with a grinding sound, which lead to me to take it back to the dealer. On 05/15/25, the customer care manager informed me that the new transmission from the factory has metal debris inside the pan, and the vehicle would again require a complete "tear down". This is very unsafe for major powertrain components from the GM factory to keep failing, another failed transmission on a brand new truck like this is very unsafe especially because I drive on major highways to commute for work and transport my young children. This is unsafe for the public and my family, GM needs to be held accountable, they also refuse to refund me my...

BRAKE PEDAL WENT TO THE FLOOR WHEN I APPLIED THE BRAKES, TOOK TRUCK TO DEALERSHIP. DEALERSHIP REPORTED TO ME THE MASTER CLYLINDER WAS DEFECTIVE AND NEEDED TO ORDER ONE FROM DETROIT.

On [XXX] at approximately [XXX{}, my new 2025 Chevy Colorado Trail Boss which I purchased from the dealer brand new on [XXX], experienced a sudden catastrophic transmission failure which led to myself nearly being severely injured/possibly killed while driving on a main road in New York; on the way to pick up my two small children. The vehicle while on a main road (state highway) with other vehicles traveling at speeds of 40mph or greater, experienced a sudden mechanical failure that resulted in a complete loss of acceleration, and my vehicle was nearly rear ended by high-speed oncoming traffic behind me. As a medical professional, this is extremely frightening, because a mechanical issue like this could have led to the significant traumatic injuries to myself, my children and others. Upon the vehicle coming to a complete stop in the middle of this main road/state highway, the vehicle was turned back on and then went into a "Limp Mode" and was able to slowly crawl to the dealership whi...