2019 Chevrolet Colorado Complaints

Failure of Torque Converter. Transmission flushed. May or may not work. Retest after 200 miles. If failure continues, replace entire Torque Converter.

VIN: [XXX]. 2019 Chevy Colorado, ~115,000 mi. FAILED COMPONENT: Vacuum pump failed internally; debris damaged the exhaust camshaft. Pump is cam-driven with no shear pin, so seizure cuts brake assist AND sends metal debris into the engine. Truck/parts are at Chapman Chevrolet, Tempe AZ, available for inspection. SAFETY RISK: On XXX, brake pedal suddenly lost assist while my son merged onto XXX from [XXX]. Pedal effort/stopping distance increased with no warning - high risk of collision merging into highway traffic. CONFIRMED BY DEALER: Yes. Chapman Chevrolet confirmed vacuum pump failure and camshaft damage, consistent with GM TSB 21-NA-268 (drive-lug failure). OTHER INSPECTIONS: Dealer only so far; not yet by GM, police, or insurance. Available if needed. PRIOR SYMPTOMS: None. There were no warning lamps, messages, or other symptoms prior to the sudden brake assist failure on 7/1/26. This is a known failure mode on GM's cam-driven vacuum pump (TSB 21-NA-268; Special Coverage XXX...

The infotainment system is not functioning. The screen will come on as I turn on the truck, then it goes blank. Sometimes it flashes and then goes black. I cannot use any of my apps or connect to Apple CarPlay. This has been going on for months now. I have complained to Chevrolet and the dealership. They have failed to provide a solution. This truck only has 35,000 miles on it. We can no longer take it on trips because we have no navigation, especially in areas where wi-fi may be hard to connect to by just our phones. We have followed all the trouble shooting provided in the Chevy app or online and nothing helps.

I purchased my truck from Karl Chevrolet in Ankeny, IA around September of 2019. Approximately 1.5 years after purchasing the vehicle, I began having issues with my infotainment system intermittently resetting itself while I was driving. On or about the end of 2021 (after this had occurred a few time), I brought the truck into the Karl Chevrolet in Ankeny, IA, as it seemed to become more frequent of an occurrence. The technician told me that this thing happens all the time with the infotainment systems and it was nothing to be concerned about and because it was intermittent, they may not be able to identify the issue unless it was actively occurring and I was told to come back in if it continued to happen. Shortly after, I had moved to [XXX] in April of 2022, I began to have more frequent issues with the infotainment system randomly resetting and eventually it began impacting phone calls, where people would cut in and out or disconnect, beginning to cause even more of a safety and dis...

Torque converter shutter makes vehicle lunge forward while driving. Feels like something pushes you from behind. On a wet road and especially in a curve this could cause rear wheels to slide.