2016 Chevrolet Colorado Complaints

The contact called on behalf of a family member who owns 2016 Chevrolet Colorado. The contact stated while the owner was driving at an undisclosed speed, the brake pedal was depressed, but was stiff, requiring the driver to forcefully depressed the brake pedal to stop the vehicle. The vehicle was taken to the contact's auto repair shop, where it was diagnosed that the brake vacuum pump was fractured and damaged and needed to be replaced. The vehicle was being repaired. The dealer was contacted and informed that there was no related recall associated with the VIN. The manufacturer was not contacted. 180,203.

The power steering has failed 4 times. This is the same problem that the 2015 Colorado's had. There was recall on the 2015 models. There has not been a recall on the 2016 models. but the problem still exists.

Complete failure of power steering while driving vehicle. Luckily I was almost home, had just exited the highway and was on a side road at low speed. High likely hood i would have crashed on the highway or at speeds greater than I was travelling. Numerous (at least 436 on one site) reports exist of this happening in the 2016 model. A recall exists on the 2015 model for this problem, but did not include my VIN. The stabilitrak icon flashed and I received a Power steering failure message on the dash. Stopping the vehicle and restarting apparently rebooted the electronic steering system and I was able to park it. The repair cost over $3000 at an independent mechanic. He replaced the rack and pinion component and said the wiring harness showed no wear, damage, or issues. Why isn't a recall issued for this safety problem on this model year? Especially given the number of complaints on the carcomplaints.com webpage and others.

The my link infotainment system has been changing screens and channels and bouncing around on its own and is so distracting that it almost made me have an accident. It also makes calls drop while using handsfree. This problem has been taken to the dealer and they replaced the whole screen/system in 2021 for $805 but it is happening again. There is a lot of comments on the web and I have tried everything I could find online to reset, but nothing works. This is a common problem with chevy infotainment systems that could cause accident by distracting drivers. Chevy has to know how to fix this without having to replace every time. Chevy is no help they just refer you to the dealer who just wants to replace for 1K.

The power steering randomly turns off. This is a known Chevrolet recall from the prior year model (2015) and it was recalled. I have just over 100k miles on my truck and I cannot have family members drive it because they are not strong enough to turn the wheel. If it went out on a turn the truck would plow right into oncoming traffic. It is not safe! The repair parts are $1000 with a total cost of closer to $4000. A person will trade it in before that happens. It is frustrating because we have a truck to pull and move things as needed, and we have to think about what we are doing and work around the steering issue.