2015 Chevrolet Colorado Complaints

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving at various speeds, the power steering assist failed to operate as needed with the power steering and stabili-trak messages displayed on the instrument panel. The contact used excessive force to steer the vehicle due to the failure. The vehicle was taken to the dealer and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 21V213000 (Steering). The vehicle was taken to an independent mechanic and was diagnosed with a defective power steering module. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.

I’m having an issue with my power steering assist. It just goes out while I’m driving. I almost hit a telephone pole one day almost 2 cars two other times. It started about seven months ago when you pull over shut off the truck open the door to break continuity for the electrical system close the door and start it. It goes back to working normal. It’s gotta be part of the connections underneath the power steering assembly unit itself, but there is no recall for my specific Vin.

During travel on the highway warning lights appeared and the vehicle lost power steering. This posed a significant safety risk at higher rates of speed and curved roads. Driver immediately drove to the nearest dealership to inquire about safety recalls. The dealership stated that no recalls had been issued for this vehicle and they require a fee to assess the vehicle. Dealership said that the steering failure could result in death and that the incident could have been catastrophic and fatal. The dealer again stated that there was no recalls without checking make model or vin. Upon research of the problem there was no specific recall for this vehicle but it is a common issue for this year make and model. If numerous vehicles identical to mine are having the same issue it is reasonable to believe my vehicle should be recalled experiencing the same problems.

“My vehicle has repeatedly lost electric power steering while driving, and I get warnings for Stabilitrak, traction control, and ‘Service Power Steering – Drive with Care.’ Restarting the vehicle temporarily clears the issue, but it keeps happening.”

As I approached an intersection a chime sounded and a message appeared saying power steering is off...I barely avoided an accident. when I restarted the engine the steering was back to normal. I have since learned that this has happened to many vehicles of this make and model. The dealer claims that this particular model is not on the recall list. I have also learned this is happening to models that are not under the recall. this is a very dangerous situation and needs to be addressed.