2009 Chevrolet Avalanche Complaints

Takata recall. The contact owns a 2009 Chevrolet Avalanche. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

I purchased the 2009 Chevrolet Avalanche new in October 2009. While in warranty I noticed the dashboard was cracking and took it to the dealer, Four Stars Auto, in Henrietta, Texas. At that time I was told they would order a new dash board and replace it. I took the truck in for replacement of the dash board on the scheduled date. After the truck was out of warranty the dash board cracked again in the same place. I suspect the dash was repaired and painted and not replaced, but I have no proof so I did not contact the dealer. Since that time I have learned this has been an issue with other owners of GM trucks and nothing can be done about it other than replacing the dash, which is a very expensive repair for someone that is retired and on a fixed income. My dash board has now cracked in at least four places and seems to be getting worse. I have heard this could cause issues with the deployment of the airbags, not to mention diminished resale value.

MY TRUCK IS ONE OF THE MANY WITH THE CRACKING OF THE DASH IN MULTIPLE PLACES. THIS VEHICLE HAS BEEN STORED IN A GARAGE OR IN SHADED AREAS MOST OF ITS LIFE AND HAS THE DEFECTIVE DASH BOARD THAT IS FALLING APART. I AM CONCERNED THAT IF A AIRBAG EVER HAS TO DEPLOY, THIS DASH COULD CAUSE SHRAPNEL TO EITHER PUNCTURE THE AIRBAG OR HARM A PASSENGER. I HAVE ASKED GM DEALERSHIP TO REPLACE AND THEY QUOTED THOUSANDS FOR WHAT APPEARS TO BE A PROVEN DEFECT.

RECALL #N212328790 FOR AIR BAG ,NHTSA # 21V053 . SERVICE DONE BY DEALER ,BUT AIR BAG WARNING LIGHT STILL ILLUMINATED , MECHANIC SAID BAG WILL NOT DEPLOY WITH LIGHT ON .WHAT WAS PURPOSE OF RECALL IF WE STILL HAVE NO OPERATING AIR BAG?

TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS TAKEN TO CUTTER CHEVROLET (711 ALA MOANA BLVD, HONOLULU, HI 96813) WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COMMON AND THAT THE DASHBOARD WOULD BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.