2021 Cadillac XT6 Complaints

Your site shows no recalls. I got a recall for a repair I had to have done a few months ago. I just got the recall notice from GM, but when I called to inquire about a reimbursement, they state the recall was released in 10/2025. Even though your site says there was no recall at the time.

The contact owns a 2021 Cadillac XT6. The contact stated that while reversing, the rear-view camera intermittently displayed a blank image. The vehicle was taken to the dealer, who was unable to duplicate the failure and informed the contact that the contact had to pay for the rear-view camera software update. The vehicle was not repaired. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V709000 (Back Over Prevention). The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.

Cadillac XT6 – VIN: [XXX] echanical Failures, Ignored Transmission Recall(s), and Dealer Negligence I write this letter to formally place General Motors Company on notice of a pattern of serious mechanical failures, ignored safety recalls, and dealership indifference involving my Cadillac XT6, referenced above. This vehicle has been presented to Sam Leman Cadillac of Champaign on multiple occasions for mechanical issues, including—but not limited to—cooling system failures, thermostat defects, persistent check-engine warnings, and abnormal vehicle operation. Service records confirm repeated interventions, temporary fixes, and diagnostic acknowledgments without meaningful long-term resolution. More alarming, however, is the dealership’s failure to appropriately address and disclose known transmission recalls and other safety recalls applicable to this vehicle. Despite GM’s documented awareness of widespread transmission issues affecting similarly situated vehicles, the dealership el...

The contact owns a 2021 Cadillac XT6. The contact stated that while sitting inside the vehicle, the vehicle felt unbalanced. Upon inspection, the contact noticed that the H-pipe was leaning more to the right side. The H-pipe was not centered as intended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that in the past, while the vehicle was serviced, no one had noticed that the H-pipe was off-center. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.

The vehicle was previously recalled for an intermittent backup camera failure. Prior to me purchasing the vehicle, the recall was completed and documented as repaired. I went in to the Myrtle Beach Cadillac dealership for reoccurring issues with the camera failing exactly as disclosed in the recall. It will randomly cut to a black screen with a camera icon crossed out in red. It is a true safety issue that leaves my family as risk of a collision or injuring someone else.It cannot be recreated on request as it is happening intermittently. The dealership refused to inspect the safety recall repair for proper operation and only stated that the recall repair was completed.