2001 Cadillac Seville Complaints

Sunroof flew off while driving. The adhesive bond between the glass and the metal frame debonded and the sunroof glass completely separated from the vehicle. Webasto Hollandia 700 series sunroof, Serial Number 0524386. A recall was already done for this defective product but Webasto will not fix this one because they claim this sunroof is a "different series" than what is covered by the recall, which is supposed to start with 06. I think this is just an excuse to get out of fixing the vehicle. The vehicle has no interior roof other than the small fabric slider that was there to protect the glass. The contact stated that Webasto finally agreed to send a replacement but the cost of the repair was not covered.

TL* THE CONTACT OWNS A 2001 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE SITTING IN THE FRONT DRIVER SIDE SEAT WITH THE VEHICLE OFF AND KEY OUT OF THE IGNITION, THE SIDE AIR BAG DEPLOYED WITHOUT AN IMPACT. THERE WAS A LOUD BOOM AND A GRAY SUBSTANCE EMITTED FROM THE AIR BAGS. THE FOLLOWING MORNING, THE SEAT BELT ANCHOR FRACTURED. THE DRIVER SUSTAINED A LOSS OF HEARING IN THE LEFT EAR, 3 NECK FRACTURES, ABRASIONS ON THE ARMS AND LEGS THAT REQUIRED MEDICAL ATTENTION. A MEDICAL INCIDENT REPORT WAS FILED. THE DEALER ROBERTS AUTO MALL (19 PARK LN, DOWNINGTOWN, PA 19335, (610) 269-8200) WAS MADE AWARE OF THE FAILURE BUT STATED THAT THE FAILURE EXPERIENCED COULD NOT HAVE HAPPENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

I RECEIVED A RECALL NOTICE IN THE MAIL.

CAR STARTS WITH SEVERAL TURNING OF THE KEY. IT CAN TAKE UP TO 2+ MINUTES. I HAVE NO CONVIDENCE IN MY CAR ANYMORE. IT SUCH A FRUSTRATING EXPERIENCE. *TR

PRESSURE OF TIRES DAMAGING RIMS AND WHEELS. HAD TO REPLACE TIRES EACH YEAR. *TR