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Air Bags
06/17/2004
ON JUNE 17, AT OR ABOUT 7:30 PM, MY WIFE ENTERED HER VEHICLE, A 1999 CADILLAC SEVILLE STS, SHE TURNED THE KEY TO START THE CAR, AND THE DRIVER SIDE AIRBAG DEPLOYED. THE VEHICLE WAS PARKED ON DRY PAVEMENT, THE VEHICLE WAS NOT IN GEAR, AND HAD SUSTAINED NO PREVIOUS DAMAGE. WE CONTACTED THE LOCAL DEALERSHIP, AND SUBSEQUENTLY, THE MANUFACTURER, TO NO AVAIL. TO DATE, THEY HAVE REFUSED TO ASSIST US WITH THIS PROBLEM. UPON CONTACTING THE DEALERSHIP, ON FRIDAY, JUNE 18, FIVE DIFFERENT MECHANICS TOLD US THAT THIS TYPE OF DEPLOYMENT IS "NOT SUPPOSED TO OCCUR." THAT, IN FACT, THE AIRBAG SHOULD NOT DEPLOY IF THE CAR IS NOT IN GEAR. FURTHER, UPON CONTACTING THE MANUFACTURER, I WAS TOLD AGAIN THAT THIS SITUATION SHOULD NOT OCCUR. THE MANUFACTURER TOLD ME THAT THE ONLY CIRCUMSTANCES UNDER WHICH THE AIRBAG WILL DEPLOY INADVERTENTLY IS IF MOISTURE OR CORROSION BUILDS UP. UNDER THESE CIRCUMSTANCES, A WARNING LIGHT WILL DISPLAY TO SIGNAL THE DRIVER THAT THERE IS A PROBLEM WITH THE AIRBAG SYSTEM....
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Suspension, tires, equipment
06/02/2004
GETTING VIBRATION ON SMOOTH ROADS AT 60-68 MPH. PUT ON 4 NEW MICHELIN TIRES, REPLACED BRAKE ROTORS, BALANCED ALL TIRES, STILL EXPERIENCE VIBRATION. DEALER CAN'T FIX. WHAT ARE OTHER SOLUTIONS BESIDES SAYING TIRES ARE OUT OF ROUND? *AK
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Exterior Lighting, visibility
04/08/2004
HEADLIGHTS WENT OUT UNEXPECTEDLY. TOOK VEHICLE TO THE DEALER, AND DEALER INDICATED THAT RELAY SWITCH WAS CORRODED DUE TO WINDSHIELD WIPER FLUID GETTING DOWN INTO THE SWITCH. *AK THE CORROSION WAS CAUSED BY THE WINDSHIELD WASHER FLUID SPILLING INTO THE RELAY. *LA
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Engine And Engine Cooling
08/20/2003
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITH OUT ANY WARNING. AFTER A FEW MINUTES THE VEHICLE WOULD START UP AS IF NOTHING HAD HAPPENED. THE VEHICLE HAD BEEN TO THE DEALER FOR THIS PROBLEM TWICE ALREADY FOR THIS SAME PROBLEM AND NEEDED TO GO TO THE SHOP AGAIN. THE MANUFACTURER IS AWARE OF THE PROBLEM. *JB
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Engine And Engine Cooling, electrical System
PROBLEMS WITH VEHICLE'S ENGINE AND DASHBOARD LIGHTS.*MR THE DEALERSHIP NEVER DID CORRECT THE DASHBOARD LIGHT PROBLEM. THE ENGINE WOULD DIE WITH OUT WARNING AND AT TIMES WHILE THE CONSUMER WAS MAKING A TURN. THE CONSUMER TOOK THE VEHICLE TOOK ANOTHER DEALERSHIP, WHO FIXED ALL THE PROBLEMS, HOWEVER THE ENGINE CONTINUED TO STALL, THE DEALER WAS UNABLE TO DIAGNOSIS THE ENGINE STALLING BECAUSE THERE WAS A PROBLEM WITH THE CODING, WHICH MEANT THE COMPUTER DID NOT RECOGNIZE THE PROBLEM. *JB *NM
