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Service Brakes, Hydraulic
03/08/2006
DT*: THE CONTACT STATED WHILE TRAVELING UNDER 10 MPH ON SLIPPERY OR WET ROAD CONDITIONS, THE BRAKE PEDAL GOES TO THE FLOOR RESULTING IN DECREASED STOPPING POWER. THE FRONT AND REAR BRAKES HAVE BEEN REPLACED. THE REPAIRS DID NOT CORRECT THE PROBLEM.
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Electrical System
02/06/2006
CLAYTON COUNTY FIRE DEPARTMENT ENGINE 1 RESPONDED TO A SERVICE CALL FOR A HEATED SEAT IN A CADILLAC ESCALADE THAT CAUGHT FIRE. THE OWNER STATED THAT SHE STARTED THE CAR AND NOTICED SMOKE COMING FROM THE DRIVER SEAT. SHE INVESTIGATED AND FOUND THAT THE DRIVER SEAT WAS BURNING. THE FIRE WAS EXTINGUISHED BY THE OWNER. CLAYTON COUNTY FIRE DEPARTMENT DISCONNECTED THE POWER SOURCE TO THE SEAT. THE ONLY DAMAGE OBSERVED WAS TO THE WIRING UNDER THE SEAT, AND A BURN MARK ON THE LEATHER SEAT. AS A POINT OF REFERENCE OUR INCIDENT REPORT # IS: 06-0000373. *NM
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Seat Belts
09/15/2003
THIS TO REPORT A NON-CRASH INCIDENT. THE VEHICLE INVOLVED IS A 2000 CADILLAC DEVILLE, DTS. THE BACK SEAT RESTRAINT SYSTEM HAS BEEN USED WITH A CHILD RESTRAINT SYSTEM FOR THE LAST TWO YEARS ONLY. OTHER THAN THAT, IT HAS SEEN LITTLE USE AT ALL. THIS SUMMER THE RETRACTOR QUIT WORKING AND THE DIFFERENTIAL SLIDING DEVICE BROKE IN HALF. I REPORTED THIS TO THE CADILLAC DEALER. HE REFUSED TO SERVICE THE RESTRAINT BELT SYSTEM AS A WARRANTY EVEN THOUGH IT HAD ONLY BEEN USED FOR 2 YEARS AND APX. 12,000 MILES. I WAS SHOCKED AND TOLD HIM I WOULD REPORT THIS. HE SAID GO AHEAD. I HAVE PICTURES OF THE FAILED COMPONENTS I WOULD LIKE TO PROVIDE. PLEASE ADVISE HOW TO DO THAT.
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Vehicle Speed Control
08/21/2005
DT: 2000 CADILLAC ESCALADE. THE CONSUMER STATED THERE WAS A PROBLEM ON THE HIGHWAY. THE VEHICLE BEGAN TO ACCELERATE. WHEN THE CONSUMER PULLED OVER THEY HAD TO PUT IT INTO NEUTRAL AND TURN IT OFF. THE VEHICLE WAS THEN TOWED. THE DEALERSHIP STATED IT WAS THE THROTTLE GASKET. THE VEHICLE JUST HAD THE 30,000 MILE CHECK UP TWO WEEKS AGO. THERE WERE NO PROBLEMS AT THIS TIME. THERE WERE NO WARNING LIGHT BEFORE THIS AND THERE WAS NO INDICATION THAT THIS WAS GOING TO HAPPEN.*AK *JB
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Seats
08/10/2005
WHILE DRIVING I LEANED BACK ON THE SEAT AND THE LOWER LEFT FRONT OF SEAT PULLED UP ABRUPTLY, IT CAUSED ME TO ALMOST HAVE AN ACCIDENT. WHEN I CHECKED OUT WHAT HAD HAPPENED , THE SEAT TRACK THAT ATTACHES THE BOTTOM OF THE SEAT TO THE GLIDE RAILS PULLED THROUGH THE BOLT AND SNAPPED OFF. I HAVE CONTACTED GM ABOUT REPLACEMENT , THEY SAID THEY WILL GET BACK TO ME . THE PART NEEDS TO BE REPLACED WITH A NEW ONE. *JB
