2002 Cadillac Eldorado Complaints

TL* THE CONTACT OWNS A 2002 CADILLAC ELDORADO. THE CONTACT STATED THE OVERHEAD EYEGLASS COMPARTMENT DETACHED AND BLOCKED THE VIEW OF THE REAR VIEW MIRROR. THE VEHICLE WAS TAKEN THE DEALER WHO STATED THE LATCH FOR THE OVERHEAD EYE GLASS COMPARTMENT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 87,757. UPDATED 07/19/12 *BF UPDATED 07/23/12

I WAS AT DON MACKEY CADILLAC SHOWING THE SERVICE ADVISER A PROBLEM UNDER THE HOOD WHEN I NOTICED THAT THE FIREWALL HAD A HOLE IN IT. IN THE PRESENCE OF THE ADVISED I POINTED OUT THE OPENING AND WHEN I TOUCHED THE FIREWALL A PIECE OF THE PL ASTIC BROKE OFF IN MY HAND. I ASKED THE SERVICE ADVISER IF THIS WAS TYPICAL AND HE STATED THAT IT WAS NOT. HE ALSO STATED THAT TO REPLACE THE PART WOULD BE PROHIBITIVELY EXPENSIVE. I FEEL THAT THIS IS A SAFETY HAZARD. THE FIREWALL IS SUPPOSED TO PROTECT THE PASSENGER COMPARTMENT IN THE EVENT OF A FIRE OR ACCIDENT. *TR

TL*THE CONTACT OWNS A 2002 CADILLAC ELDORADO. WHILE DRIVING 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE CONTACT HEARD A CLINKING NOISE UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE VALVE SOLENOID AND TORQUE CONVERTER CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATELY FOUR MONTHS LATER, WHILE DRIVING 35 MPH, THE VEHICLE EXPERIENCED DIFFICULTY SHIFTING GEARS. THE DEALER STATED THAT THE SWITCH ASSEMBLY AND LOWER VALVES CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATELY ONE MONTH LATER, THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT UPSHIFT. THE DEALER STATED THAT THE SPACER PLATE AND GASKET ASSEMBLY CAUSED THE FAILURE AND MADE THE REPLACEMENT. APPROXIMATELY A YEAR AND A HALF LATER, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THE SOLENOID CAUSED THE FAILURE AND THEY REPLACED THE SOLENOID, VARIABLE PRESSURE SOLENOID, AND FILTERS. THE FAILURE MILEAGE WAS 26,215 AND CURRENT MILEAGE WAS 60,500. UPDATED 12/27/07 *TR

I OWN A 2002 CADILLAC STS AND JUST HAD THE BRAKES FAIL , BUT FORTUNATELY NOT IN A WAY THAT THERE WAS A CRASH. I WAS TOLD BY THE SERVICE WRITER AT SAINT CLARE CADILLAC IN SANTA CLARA, CA THAT THE BRAKE LINE FROM THE MASTER CYLINDER TO THE FRONT BRAKES FAILED DUE TO A DEFECTIVE CLIP. HE STATED THAT THIS WAS THE FOURTH CAR THIS MONTH THAT HAS HAD THIS PROBLEM. THE PLASTIC CLIP COMES LOOSE AND THE BRAKE LINE RUBS AGAINST THE TRANSMISSION HOUSING AND EVENTUALLY FAILS. I WAS VERY LUCKY THAT THIS FAILURE HAPPENED IN MY DRIVEWAY AS I LIVE IN A MOUNTAIN AREA OF SANTA CRUZ COUNTY, CA. THE BRAKE FAILED BY PUMPING FLUID OUT OF THE HOLE EVERY TIME THE BRAKE WAS DEPRESSED UNTIL THERE WAS INSUFFICIENT FLUID TO KEEP THE PEDAL FROM GOING TO THE FLOOR. THIS IS WHAT HAPPENED TO ME. SHOULD NOT THIS BE AN IMMEDIATE RECALL ITEM BY GENERAL MOTORS

DT CONSUMER STATES WHEN THE BRAKES ARE PRESSED, IT DOESN'T STOP THE VEHICLE. IT HAPPENS WHEN THE VEHICLE IS MOVING SLOWLY. THE SERVICE DEPARTMENT SAYS THEY CAN'T FIND OUT WHAT IS WRONG WITH THE BRAKES. *TT