2017 Cadillac CTS Complaints

WHILE THE TOUCHTONE SCREEN HAS FAILED TWICE AND CADILLAC HAS REPLACED IT MORE IMPORTANT THAN THAT IS THE FACT THAT THE CAR WAS ORDERED WITH THE CARBON FIBER WHEEL PACKAGE AND THOSE WHEELS HAVE CRACKED/ CANT HOLD AIR PRESSURE THE DEALER HAS REPLACED ONE BUT SAID THEY CANNOT REPLACE THE SET OF 4- MY DAUGHTER HAS HAD 4 ISSUES OF TIRES GOING FLAT WHILE DRIVING- FORTUNATELY SHE HAS NOT HAD AN ACCIDENT YET BUT THIS IS A SEVERE SAFETY ISSUE THAT CADILLAC DOESNT WANT TO RESOLVE IS THERE A RECALL OR SAFETY ISSUE WITH THESE CARBON FIBER RIMS? MY DAUGHTER NO LONGER FEELS THAT THE VEHICLE IS SAFE AND DOES NOT WANT TO GET IN AN ACCIDENT WH SHE OR SOMEONE ELSE GETS HURT - PLEASE HELP!

TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT STATED WHILE STOPPED AT A LIGHT THE RPM' S INCREASED, THE VEHICLE ATTEMPTED TO ACCELERATE ON ITS OWN. THE CONTACT STATED AS THE BRAKE PEDAL WAS DEPRESSED HE TURNED OF THE VEHICLE, SHIFTED TO NEUTRAL, RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE THE VEHICLE WITH NO MORE ISSUES. THE VEHICLE WAS TAKEN TO SUBURBAN CADILLAC OF TROY (1810 MAPLELAWN DR. TROY, MI) WHERE THE FAILURE WAS DIAGNOSED AS A THROTTLE BODY ISSUE. THE THROTTLE BODY WAS REPLACED. HOWEVER, A YEAR LATER THE FAILURE RECURRED. THE CONTACT STATED WHILE HIS WIFE WAS PULLING INTO A PARKING SPACE THE VEHICLE INADVERTENTLY ACCELERATED, JUMPING THE CURB BUMPER, CRASHING THROUGH A FENCE, AND COLLIDING WITH A WALL. NO AIR BAGS WERE DEPLOYED AS THE SPEED WAS LOW. THE CONTACT STATED THAT THE FRONT BUMPER, RIGHT FRONT FENDER, AND RIGHT FRONT WHEEL WERE DAMAGED. THE VEHICLE WAS TOWED TO THE DEALER'S BODY SHOP. THE DEALER'S SERVICE DEPARTMENT WAS MADE AWARE OF THE FAILURE HOWEVER, THE...

CAR HAS LOCKED IN 2ND OR 3RD GEAR TWO DIFFERENT TIMES, BOTH AFTER LONG DRIVES (2+ HOURS AT HIGHWAY SPEEDS) AND WOULD NOT DOWNSHIFT INTO 1ST TO STOP MOVEMENT. THE FIRST TIME WAS A STOP LIGHT AND ALMOST CAUSED AN ACCIDENT, THE SECOND TIME WAS IN MY DRIVEWAY AND ALMOST HIT THE HOUSE. GOOD BRAKES ARE THE ONLY THING THAT SAVED ME. BOTH TIMES, THE VEHICLE SHIFTED TO 1ST WITH A LOUD BANG. TRANSMISSION ALSO JERKS THE CAR FORWARD FROM THE STOPPED POSITION WHEN ENGINE STARTS AT A STOP SIGN OR LIGHT (WHEN AUTO-START./STOP IS ENABLED).

TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING) AND STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. FITZGERALD CHEVROLET (114 BAUGHMANS LANE, FREDERICK, MD 21702) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT LEASES A 2017 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KING O'ROURKE BUICK GMC (LOCATED AT 756 SMITHTOWN BYPASS #102, SMITHTOWN, NY 11787, (631) 982-4447) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 95151697980. THE APPROXIMATE FAILURE MILEAGE WAS 17,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.