2017 Cadillac CTS Complaints

  • Tires 08/01/2022

    The tire sidewall blew out prematurely. 245 40 r18

  • Electrical System 06/02/2022

    our 2017 Cadillac CTS-V has all of a sudden a cracked CUE screen. The car is garage kept and only has 14395 miles. It just spontaneously cracked. The dealer that is fixing it is making us pay $125 deductible to get it fixed even though there is a class action law suit currently for others that have this same issue. The whole CUE screen cracks in a spider web like formation and makes the screen very difficult to read.

  • Unknown Or Other 02/06/2021

    CADILLAC CUE INFOTAINMENT SYSTEM WORKS MAYBE 25% OF THE TIME. THE OTHER 75% THE SYSTEM IS UNRESPONSIVE AND GLITCHY. I CAN NOT ACCESS SOME OF THE MOST IMPORTANT FEATURES. THESE SAME FEATURES ARE THE REASON FOR THE INITIAL PURCHASE. BUT BEING THAT I CAN'T USE THEM WHEN I NEED THEM, I AM NOW REGRETTING THE PURCHASE. THIS IS TOO NICE OF A CAR FOR THE BASIC CONTROLS NOT TO BE WORKING MAJORITY OF THE TIME.

  • Unknown Or Other 09/21/2019

    THE CADILLAC CUE COMPUTER SCREEN WHICH CONTROLS THE BLUETOOTH, RADIO & GPS, FROZE IN SEPT 2019. WHILE DRIVING OUT OF STATE OUR BLUETOOTH & GPS WERE UNAVAILABLE. THE DEALERSHIP COULDN'T DUPLICATE THE ISSUE. THIS WAS HAPPENING IN DIFFERENT LOCATIONS, A COMPLETE OFF & ON WITH THE SCREEN GOING BLACK. DEALERSHIP AGAIN & THEY COULDN'T DUPLICATE THE ISSUE. THE DEALERSHIP IS AN HOUR DRIVE EACH WAY. I LEFT FRUSTRATED & AND IT WENT OFF AGAIN. I WENT BACK TO THE DEALERSHIP & IT WAS PLAYING WHEN I GOT THERE. WHILE WE WERE DISCUSSING THE ISSUE, THE RADIO WENT OFF. WE WAITED AND IN A COUPLE OF MINUTES IT CAME BACK ON. THEY DIDN'T HAVE A LOANER VEHICLE AVAILABLE SO I HAD TO COME BACK SEVERAL DAYS LATER. I MADE THE TRIP AGAIN AND LEFT MY CAR WITH THEM. WHEN THE RADIO WORKED FINE AGAIN, ONE OF THE SERVICE GUYS WONDERED IF IT MIGHT BE THE BLUETOOTH RELATED. HE LINKED HIS APPLE IPHONE TO MY CAR'S BLUETOOTH & WAITED. THE RADIO WENT OFF & IN A FEW MINUTES CAME BACK ON. HE HAD FOUND THE PROBLEM. HE CALLED G...

  • Power Train 12/12/2019

    THE CAR HAS 37250 MILES ON IT. 6 MONTHS AGO, IT STARTED SHIFTING ROUGHLY BETWEEN 1ST AND 2ND GEAR. WE TOOK IT TO WALDORF CADILLAC/GM IN WALDORF, MD. THEY ACKNOWLEDGED IT WAS A KNOWN ISSUE AND WOULD TAKE THE FOLLOWING STEPS: FLUSH THE TRANSMISSION, RE-PROGRAM THE TRANSMISSION, REPLACE THE VALVE, AND ULTIMATELY, REPLACE THE TRANSMISSION. THEY HAVE DONE ALL THE ACTIONS EXCEPT REPLACE THE TRANSMISSION AND WON'T TAKE FURTHER ACTION. THE CAR SHIFTS SO VIOLENTLY AT TIMES THAT YOU DON'T KNOW IF YOU'RE GOING TO HIT THE CAR IN FRONT OF YOU. WE LIVE IN THE WASHINGTON DC AREA, SO TRAFFIC IS USUALLY STOP-AND-GO. WHEN THE CAR GETS TO THE TOP END OF 1ST GEAR (AROUND 9 MPH) IT HESITATES, THEN SLAMS INTO SECOND GEAR. IT HAS ALSO GOTTEN "STUCK" IN FIRST GEAR, WHILE TURNING ONTO A STREET. THE ENGINE ACCELERATED BUT THE CAR WOULDN'T SHIFT SO I HAD TO PULL OFF IMMEDIATELY OR RISK BEING HIT BY ONCOMING TRAFFIC. IT HAS ONLY DONE THIS ONCE SINCE WE STARTED HAVING PROBLEMS.

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