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Power Train, electrical System, service Brakes
01/20/2022
Vacuum Pump blew up forcing cam shaft sensor to blew out of engine and caused my brakes to fail. This happened at a stop sign. I proceed through the stop in front of a semi-tractor. Fortunately it was in front of the police station in(30mph) town zone and he was able to brake before killing me. My vehicle stopped before going through the front door of an auto shop, My Timing Cam is damaged and Shepherds is quoting $2600 to replace, plus an additional $800 already spent in replacing the vacuum pump. I’ve driven the car an additional 6 months with the cam sensor detached but the vehicle stalls when I slow or stop. This has caused additional hazardous situations. Person(s) will die if this defect is not addressed, it’s probably already happened. I have over 25 years in Automotive safety systems design and manufacture, this needs addressed immediately.
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Service Brakes
06/04/2022
Three years in a row starting in 2020, the vacuum pump has gone out causing the brakes to malfunction (NO BRAKES). In 2020, I was coming off the freeway when the brakes went out. In 2021, the brakes went out on my daughter. June 2022, brakes out while grandson was driving. No accidents or injuries occurred. Just frazzled nerves.
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Unknown Or Other
05/04/2022
The wave plate has failed inside the transmission causing the car to not go in reverse. I have done my research and this is a common problem with Buick models and should be recalled. The part is only 8 dollars but the transmission must be dropped in order to replace the part, which the labor is over 2,000 dollars which isn’t fair to the customers. Something should be done as soon as possible.
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Back Over Prevention
05/19/2022
The contact owns a 2017 Buick Regal. The contact stated that the rearview camera would fail to activate while reversing. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the human interface module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they could not assist as there were no open recalls associated with the VIN. The failure mileage was approximately 50,000.
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Exterior Lighting
05/21/2022
HID HEADLIGHTS MOISTURE ACCUMULATION INSIDE HOUSING MANUFACTURING DEFECT CAUSE IS EITHER A CRACK IN HEADLIGHT HOUSING OR SEAL COULD CAUSE DAMAGE TO BULBS AND/OR BALLAST/WIRING