2002 Buick Regal Complaints

Dealership sold car knowing there’s recalls and never fixed

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT WAS DRIVING AT 45 MPH, WHEN HE DETECTED A BURNING ODOR AND SAW SMOKE COMING FROM UNDER THE HOOD. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A FALSE SENSOR, OIL LEAK, AND BRAKE FLUID LEAK. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILLIAM BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273) BUT WAS INFORMED THE RECALL REPAIR COULD NOT BE DONE BECAUSE OF RUST UNDER THE HOOD AND LIABILITY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT'S SON OWNED A 2002 BUICK REGAL. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE SAW SMOKE EXITING THE FRONT OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND WHEN SHE OPENED THE HOOD SHE SAW FIRE LOCATED IN THE ENGINE COMPARTMENT. THE CONTACT STATED SHE WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A TOW LOT. THE CONTACT STATED RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) TWO WEEKS AFTER THE FAILURE. THE CONTACT CALLED GLENDENNING MOTOR COMPANY (1100 E SOUTH ST, MT AYR, IA 50854) TO MAKE THEM AWARE OF THE FAILURE HOWEVER SHE WAS INFORMED NO ASSISTANCE COULD BE OFFERED AS THE VEHICLE WAS NOT REPAIRABLE. THE VEHICLE WAS TOTALED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY CAR AS A ENGINE ISSUE EVERY YEAR AROUND OR NEAR FEB CRAZY BUT TRUE I HAVE HAD MY CAR SAFTEY RECALL FIXED BUT NOT PROPERLY STATED ANOTHER DEALERSHIP IN SUNNYVALE DURING INVESTIGATION FROM GM BUT NOTHING WAS DONE ABOUT IT ONCE AGAIN I HAD ANOTHER FIRE FROM COVER AND STILL NOTHING WAS DONE DUE TO MY LOST TIME AND SUFFER OF THIS REOCCURRING ISSUE THAT SEEMS TO NEVER BE PROPERLY FIXED OR ADDRESSED STILL I SUFFER FROM THIS CAR ALL MY NEW 'FIX' TO THAT SAFETY RECALL HAS A BIGGER PROBLEM STILL GASKET IS CRACKED BY LOOKS SINCE THE DAY IT WAS REPLACED AND THE PLASTIC RETAINING CLIPS ARE MELTING AND BURNING MY SPARK PLUGS TO THAT CLIP IS BURNING AND FREMONT DEALERSHIP WON'T EVEN GIVE ME TIME OR DAY GM IS RED FLAGED MY PHONE NUMBER AND NOW AFTER I GET MY MOTOERMOUNTS FIXED AND ALL THE MONEY I PUT INTO KEEPING MY CAR UP AND RUNNING IT STILL FAILS ME TO POINT THAT MY ENGINE JUST STARTED KNOCKING REALLY LOUD DAY AFTER I GOT OIL CHANGE AND NO WARNING LIGHT OR ANYTHING THAT COULD HELP EXPLAIN THE P...

MY CAR WAS IN DRIVING MODE ON THE ROAD IN NEWARK CALIFORNIA AND SPEED LIMIT 35 MPH ALL OF THE SUDDEN MY CAR WITHOUT WARNING WITHOUT ANY ISSUES PRIOR TO THIS JUST STOPPED LOCKED UP BRAKES LOCKED UP STEERING WHEEL CAR STILL RUNNING BUT WON'T LET ME ACCELERATE CAR RADIOS ON TOAST ON MY BATTERY JUST EVERYTHING LOCKED UP OUT OF NOWHERE NO WARNING SIGNS SCARE THE HECK OUT OF ME I JUST HAD TO LET IT KEEP ROLLING TO LOOK INTO A STOP AND GOT IT TOWED HOME NOW EVERY TIME WE TURN ON THE CAR IF I HAD THE BLINKER ON IT SHUT OFF THE CAR WON'T DRIVE IT DOESN'T HAVE ENOUGH POWER ALMOST LIKE ELECTRICAL ISSUE HIM A CHECK ENGINE LIGHT WASN'T COMING ON NOW IS I HAVE CODES U1040,C1225,C1226,C1232, C1233,C1248, WHY IS THIS CAR SO UNSAFE AND WHY CAN'T ANY REAL ACTIONS BE TAKEN SERIOUSLY ITS OLD BUT VERY MAJOR ISSUE IN ALL THESE MAKES OF YEAR LOOK IT UP AND SEE SAME THING EVERY WHERE I AM LUCKY I?M STILL ALIVE DUE TO ALL MY FAIRIES WITH RECALL 15757 AND ALL OTHER MAJOR ISSUES THAT NEVER BEEN REALLY DEALT WITH...