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Exterior Lighting
02/02/2020
THE DRIVER SIDE HEADLIGHT ASSEMBLY HOLDS WATER AND MOISTURE AND LIGHT CAN NOT COME OUT VERY WELL IT'S A KNOWN ISSUE AND SHOULD HAVE A RECALL ON IT
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Air Bags
01/02/2020
SERVICE AIRBAG WAS DISPLAYED ON THE DASHBOARD WHEN I STARTED MY VEHICLE. TOOK IT IN TO A BUICK DEALERSHIP AND IT WAS THE AIRBAG MODULE. MY CONCERN IS THAT IT WENT OUT AT ALL IN A VEHICLE THAT HAD LESS THAN 100,000 MILES ON IT AND IF IT WOULD HAPPEN AGAIN.
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Engine
08/27/2018
TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHEN THE VEHICLE REACHED A COMPLETE STOP, THE VEHICLE STALLED AND THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ANCHOR BUICK GMC (1 AUTOMOTIVE BLVD, ELKTON, MD 21921, (443) 406-4623) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP, CAMSHAFT, AND CAMSHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. AS A RESULT, THE CONTACT HAD TO PURCHASE A LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED $100 TOWARDS THE REPAIR COSTS. THE FAILURE MILEAGE WAS APPROXIMATELY 97,341.
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Electrical System, latches/locks/linkages
07/10/2019
TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHILE THE CONTACT WAS INSIDE THE VEHICLE, THE DRIVER'S SIDE DOOR LOCK WAS PRESSED, WHICH ACTIVATED THE ANTI-THEFT SYSTEM. THE DOORS WOULD NOT UNLOCK FROM THE INSIDE AND THE OCCUPANTS BECAME TRAPPED INSIDE THE VEHICLE FOR APPROXIMATELY 15 MINUTES BEFORE THE CONTACT WAS ABLE TO OPEN THE DOORS. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. *JS
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Exterior Lighting
06/14/2018
WE HAD THE DRIVER'S HEADLIGHT REPLACED UNDER WARRANTY DUE TO IT HOLDING WATER. ONCE WE GOT THE CAR BACK AND DROVE IT AT NIGHT, IT WAS APPARENT THAT THE LIGHT PATTERN WAS NOT THE SAME. SEE PHOTO. WE WERE NOT ABLE TO SEE THE ROAD ON THE LEFT SIDE SINCE THE BEAM WAS ESSENTIALLY POINTED DOWN SO I TOOK THE VEHICLE BACK AND THEY SAID THAT THE HEADLIGHT WAS A NEW DESIGN AND THAT'S HOW IT LOOKS BUT THEY CLAIMED TO HAVE ADJUSTED IT AGAIN. THAT WEEK WE DROVE TO ORLANDO AT NIGHT AND ALMOST EVERY CAR IN THE OPPOSITE DIRECTION WOULD EITHER FLASH THEIR LIGHTS AT US OR HONK THEIR HORN. I DID A STATIC TEST AND THE LEDT LIGHT WAS ILLUMINATING OVERHEAD ROAD SIGNS AT A DISTANCE OF 50FT SO WE WERE BLINDING ONCOMING DRIVERS. I CONTACTED BUICK CORPORATE AND THEY TOLD ME TO TAKE THE VEHICLE BACK TO THE DEALER A 4TH TIME, ONCE AGAIN I WAS TOLD THIS IS THE NEW DESIGN BUT WE WILL ADJUST IT. AS IT STANDS RIGHT NOW, MY LEFT AND RIGHT HEADLIGHTS ARE THROWING 2 COMPLETELY DIFFERENT LIGHT PATTERNS, I STILL CAN'T...
