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Engine
09/01/2019
I WAS DRIVING ABOUT 35 MPH ON CITY STREET AND MY CAR STARTING JERKING I LOOKED AT THE DASH THE GEAR HAD SHIFTED IT SAID 'MD' WHEN I LOOKED AT WHAT GEAR MY CAR WAS IN . THE CAR WAS JERKING MORE AND THERE WAS A LOT OF SMOKE COMING FROM MY CAR THE ENGINE LIGHT ALSO CAME ON . I PANICKED THIS HAS NEVER HAPPENED . I TURNED ON A SIDE STREET AND INSTANTLY PULLED OVER AND TURNED THE CAR OFF. GOT OUT THE CAR AND OPENED THE HOOD , LET IT COO OFF AND STARTED IT BACK UP THE ENGINE LIGHT WASN'T ON . DROVE THE CAR TO MY DESTINATION HAD NO PROBLEMS . I USE THIS CAR AS MY DAILY DRIVER TO WORK I HAVE TO TRAVEL 15 MILES TO AND FROM WORK . I LEASE THIS CAR FROM A LOCAL DEALERSHIP IN MY CITY I OWE ABOUT 12 THOUSAND AND I MAKE MONTHLY PAYMENTS . PLEASE HELP. I BELIEVE THERE IS STILL A WARRANTY ON MY CAR I WILL HAVE TO FIND OUT MORE ABOUT IT . MY SON WAS IN THE CAR WITH ME WITH THIS HAPPENED I WAS TERRIFIED DIDN'T KNOW WHAT TO DO . THE CAR HAS 69,3772 MILES ON IT .
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Power Train
07/09/2019
TL* THE CONTACT OWNS A 2014 BUICK REGAL. WHILE APPROACHING THE DRIVEWAY OF HER HOME, THE CONTACT ATTEMPTED TO ENGAGE THE SHIFTER INTO THE PARK POSITION; HOWEVER, THE VEHICLE SEIZED WITHOUT WARNING WHILE THE KEY WAS STUCK IN THE IGNITION. THE CONTACT ATTEMPTED TO DEPRESS THE SHIFTER LEVER AGAIN, BUT THE FAILURE RECURRED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE FOLLOWING DAY, THE CONTACT ATTEMPTED AGAIN TO PLACE THE SHIFTER IN THE PARK POSITION WITH THE KEY STILL IN THE IGNITION OVERNIGHT. THE CONTACT MANAGED TO GET THE GEAR TO SHIFT AND, ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO PAHRUMP VALLEY AUTO PLAZA (2060 E CHARLESTON PARK AVE, PAHRUMP, NV 89048, (775) 990-4402) WHERE IT WAS DIAGNOSED THAT THE SHIFTER LEVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
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Power Train, engine
03/03/2019
TL* THE CONTACT OWNS A 2014 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE CHECK ENGINE LIGHT FLASHES OFF AND ON. IDEAL BUICK GMC (5871 URBANA PIKE, FREDERICK, MD 21704, 301-663-3121) AND AN INDEPENDENT MECHANIC DIAGNOSED THAT CYLINDER FOUR WAS AT 75% PSI AND THE REST OF THE CYLINDERS WERE AT 160 PSI. THE DEALER AND THE INDEPENDENT MECHANIC WERE UNABLE TO PROVIDE A SPECIFIC REMEDY TO PREVENT THE LOSS OF POWER. THE VEHICLE HAD TO BE TOWED MORE THAN ONCE TO THE DEALER AND THE INDEPENDENT MECHANIC, BUT NO REMEDY WAS PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THERE WAS A POWER TRAIN WARRANTY THAT MAY COVER THE REPAIR. THE MANUFACTURER STATED THAT THEY WOULD FOLLOW UP REGARDING THE REPAIR PROCESS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,225. *TR
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Power Train, service Brakes, engine
02/04/2019
OFF AND ON OVER THE PAST 6 MONTHS, THERE WAS A LOSS OF BRAKES DIRECTLY AFTER STARTUP. AFTER 30 SECONDS OR SO, THE BRAKES WOULD FUNCTION NORMALLY. THIS CAR IS NORMALLY GARAGE KEPT. WALKING TO THE CAR AT NIGHT TO LEAVE, I NOTICED OIL ON THE GARAGE FLOOR COMING FROM UNDER THE CAR. AFTER OPENING THE HOOD, I NOTICED OIL IN THE ENGINE COMPARTMENT COMING FROM THE TOP OF THE ENGINE. AFTER REMOVING THE PLASTIC ENGINE COVER, I SAW THAT THE OIL WAS COMING FROM WHAT I LEARNED IS THE VACCUM PUMP. THERE WAS A VISIBLE BREAK IN THE PUMP HOUSING. I WENT TO MY LOCAL DEALERSHIP TO INQUIRE ABOUT GETTING THIS SERVICED UNDER WARRANTY. THEY STARTED THAT THIS PART IS ONLY COVERED UNDER THE BUMPER TO BUMPER WARRANTY AND NOT POWERTRAIN WARRANTY, EVEN THOUGH THE VACUUM PUMP IS DIRECTLY MOUNTED TO AND CONNECTED TO THE INTAKE CAMSHAFT. MY BUMPER TO BUMPER WARRANTY HAD EXPIRED 3 1/2 MONTHS OR 219 MILES PRIOR, YET THE CAR IS STILL UNDER THE POWERTRAIN WARRANTY. THE DEALERSHIP WAS UNWILLING TO HELP AN...
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Fuel/propulsion System
12/01/2018
FULE TOP LINE BUST GAS STARTED TO LEAK SPRAYING GAS EVERY WHERE CAR CONTINUED RUNNING CHECK ENGINE LIGHT NEVER CAME ON CAR WOULDNT TURN OFF EVEN TOOK KEY OUT CAR CONTINUED TO REV UP HAD TO CALL FIRE DEPT TO HAVE THEM TURN OFF THE CAR BY UNPLUG THE BATTERY THERE SHOULD BE A SAFTEY FEATURE WHERE CAR WILL TURN OFF IF THERE IS A GAS LEAK I AM SO LUCKY TO BE ALIVE THE CAR COULD OF BLEW UP ON ME AND I WOULD BE DIED RIGHT NOW.