-
Unknown Or Other
07/17/2025
Only had car since March and already had 2 issues. First, I had a check engine light in early May and took it to the shop and the problem was identified as a cracked fuel pipe. Had to wait almost 3 weeks for the park to finally get delivered to the dealership and was able to get fixed on 6/12/25. Then on 7/17/25 check engine light came on again. According to the Buick app, it was coming from my emission/evap system again. Took it the dealership on 7/21/25 and as of 7/27/25 it is still in the shop and they were unable to determine what is causing it. They have reached out to GMC which told them to do a ECU program reset which still didn’t rectify the issue. Already has been in the shop for a week now.
-
Service Brakes, forward Collision Avoidance
07/19/2025
Vehicle: 2025 Buick Envista Incident Date: July 19, 2025 I purchased a brand-new 2025 Buick Envista in June, 2025 and owned it for just over a month when the brakes suddenly and completely failed while I was driving on the highway. As I exited the ramp and attempted to slow down, the brake pedal went soft and unresponsive. I had no ability to stop my vehicle, and in a moment of panic, I swerved into a curb to avoid hitting other cars or pedestrians. This caused damage to my rim and tire, but thankfully I avoided a major crash or injury. I had the vehicle towed to the dealership, where they diagnosed a master cylinder failure. The car is currently being repaired under warranty, but I no longer feel safe driving it. I suffer from anxiety and have been experiencing panic attacks and nightmares since the incident. I am deeply afraid of getting back into a car that nearly killed me. This is a brand-new vehicle and a brake failure of this magnitude should never happen — let alone within th...
-
Unknown Or Other
07/19/2025
Vehicle: 2025 Buick Envista Sport Touring Mileage: Under 5,082 miles Issue: Rear side window trim detachment I am reporting a rear window trim detachment that occurred after my 2025 Buick Envista Sport Touring went through a brushless automatic car wash. The driver-side rear window trim completely detached, and the passenger side is now partially detached. The detached piece was found inside the wash tunnel, confirming it came off during the wash. The trim is made of thin black metal and has sharp edges. The remaining trim is at risk of detaching during normal highway use, especially since I live near railroad crossings, and drive in Florida weather conditions including heavy rain, humidity, and heat. Automatic car washes operate at 1,000–1,200 psi, far exceeding any natural wind or rain conditions. This shows that the trim’s adhesive is not strong enough for routine car maintenance, even when used as intended. There was no warning in the owner’s manual advising against automatic ca...
-
Electrical System, back Over Prevention
03/12/2025
I have not yet taken it to be checked. I will soon. The rearview camera has gone out completely, it still beeps if I am too close to something. Sometimes the infotainment screen does like a crossover screen malfunction type of issue. This put myself and others at risk because I rely on the camera and although it beeps, I still would not be able to see what is behind me. There was nothing the warned or indicated there was an issue. This is a brand new vehicle so not even sure why this would have occurred on such a newer vehicle.
-
Unknown Or Other
04/02/2025
Vehicle Make/Model/Year: 2025 Buick Avenir Component/System Involved: Infotainment Center & Display Gauge Cluster The infotainment center and digital display gauge cluster on my 2025 Buick Avenir intermittently black out either while driving or during vehicle startup. This failure causes both screens to go completely dark and remain unresponsive for several seconds before turning back on. Yes, my vehicle is available for inspection upon request. My safety and the safety of others are put at risk when this occurs. When both screens black out, I am unable to view critical vehicle information such as speed, fuel level, and mileage, which could lead to unsafe driving conditions—especially in high-traffic areas or at high speeds. The issue has been reproduced on multiple occasions. I have taken the vehicle to Jim Ellis Buick GMC of Atlanta for service on two separate occasions for this same issue. The dealership confirmed the problem and attempted to resolve it by reprogramming the radio....