2025 Buick Envista Complaints

Window shattered over night

The contact owns a 2025 Buick Envista. The contact stated that the check engine warning light was illuminated. While driving at an undisclosed speed and depressing the brake pedal, the vehicle jerked abnormally before coming to a complete stop. The failure also occurred while attempting to accelerate after stopping at a stop light or a stop sign. The were abnormal grinding sounds intermittently coming from the vehicle while driving at various speeds. The infotainment center also overheated and blacked out intermittently. The vehicle was taken to the dealer, who diagnosed that the sensor was moist after the vehicle had been on the lot for a while. The vehicle was not repaired. The failures persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 700. The VIN was not available.

ON [XXX], (SUNDAY) AFTER DRIVING TO AN EAST LANSING, MI RESTAURANT & SPENDING 1-1/2 HOURS EATING BREAKFAST, I TURNED MY CAR ON AT ABOUT [XXX], AND RECEIVED AN ERROR MESSAGE ON THE DASHBOARD THAT THE POWER STEERING WAS NOT FUNCTIONING. I TRIED BACKING UP, THEN DRIVING FORWARD 3-4 TIMES & THE ISSUE WAS CONFIRMED. I ALSO TURNED THE CAR OFF & ON SEVERAL TIMES WITH THE SAME ERROR MESSAGE APPEARING. I CALLED ON STAR AND THE DIAGNOSTIC TESTS WERE ALL NEGATIVE FOR ISSUES. MY CALL TO ON STAR GOT DISCONNECTED. I TURNED MY CAR OFF. WHEN I TURNED IT BACK ON, THE POWER STEERING WAS WORKING. ON STAR CALLED ME BACK & I REPORTED THAT THE POWER STEERING WAS NOW APPARENTLY WORKING. I THEN DROVE, VERY APPREHENSIVELY, OVER 100 MILES TO MY HOME IN GRAND HAVEN, MI WITH NO PROBLEMS. THIS COULD HAVE PROVED DEADLY IF MY POWER STEERING HAD FAILED DURING THE DRIVE. ON [XXX], (SUNDAY), AT 3:22PM EST, I RECEIVED , IN MY EMAIL, MY SEPTEMBER 'DIAGNOSTIC' REPORT THAT MY ANTILOCK BRAKING SYSTEM HAS AN ALERT...

See attached document for complaint.

The contact owns a 2025 Buick Envista. The contact stated that the infotainment center and instrument panel were intermittently inoperable, while driving at various speeds or while idling. The contact had to turn off and restart the vehicle several times for the systems to operate as needed. The vehicle was taken to the dealer three times. The first time the vehicle was taken to the dealer, the dealer rebooted both systems however, the failure persisted. The second time, the vehicle was taken to the dealer and the systems were reprogrammed; however, the failure persisted. The third time the vehicle was taken to the dealer, the dealer diagnosed that the instrument panel screen needed to be replaced. The dealer stated that the instrument panel screen needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 125,000.