2010 Buick Enclave Complaints

I am filing this safety complaint regarding a sudden and dangerous engine failure in a 2010 Buick Enclave CXL purchased from Frankfort Car Outlet on 8/25/2025. On 10/25/2025, while driving on the expressway, the engine suddenly began knocking, lost power, and stalled. This created a serious safety risk to myself and other drivers. The failure occurred only 60 days after purchase and approximately 2,000 miles later, suggesting a pre-existing internal defect that the dealership did not disclose. The dealership has refused to inspect the vehicle, acknowledge the safety risk, or assist in any way. This type of sudden engine failure could pose a serious hazard if similar vehicles have the same issue, and I believe NHTSA should be aware of the potential risk.

The engine and fuel pump system failed while driving the vehicle. It is available upon request to inspect. I just towed it to the shop today on 10/22/25 to get a full inspection. My sister and I were put at risk while driving towards a hill in San Francisco. It was on a busy main road when suddenly the vehicle began to jerk and thud back and forth. While I pushed the gas pedal, I began to question why the vehicle was suddenly reacting this way. In efforts to pull over to the side, a huge smoke fog began to come out of the exhaust pipe. As I tried to reach the curb the car didn’t want to move any further as I pushed on the gas. I put it in park and called the tow truck (receipts below) while there were cars passing me by almost causing an accident. I have looked online to see if there was a problem or recall with this vehicle having the same issue I was having. Come to find out there was a recall issued for certain vehicles only, with the same issue as my vehicle. The vehicle was take...

I purchased a 2010 Buick Enclave from a dealer who did not disclose any major issues with the vehicle. After purchase, I began experiencing significant problems while driving, including difficulty shifting, loss of power, and unstable handling. Concerned for my safety, I took the Buick to a mechanic for inspection. The mechanic verified that: •The wrong transmission had been installed in the vehicle, causing unsafe shifting and performance issues. •The driveshaft was malfunctioning, which affects the stability and control of the SUV. •No warning or check engine lights were on •CV axel bolts were zip tied closed Because of these defects, the mechanic told me the vehicle is not safe to drive. These problems were never disclosed to me at the time of sale, and I would not have purchased the vehicle had I known.

The timing chain broke and my transmission needs to be replaced.

Bad timing chain at 141,000 miles