2019 Bmw X7 Complaints

The contact owns a 2019 BMW X7. The contact stated that the Auto START/STOP feature failed to function as intended. There was a fire message displayed. The vehicle was taken to the local dealer, where it was diagnosed; however, the dealer was unable to update the control unit. The control unit was not communicating as intended. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 134,000.

I was told today that my BMW engine oil pump is failing because of plastic internal components which will cause irreversible catastrophic engine damage during operation which is extremely dangerous and that I was informed by the dealer that BMW quietly changed them 2 years after due to the failure rate. If the oil pump shatters, debris can permanently damage the engine during operation jeopardizing my safety and those driving around me, making replacement with the upgraded, all-metal oil pump, that BMW quietly changed due to this failure, nearly $6k -$8k to fix and is not covered though they admit it is a known failure/safety issue. As of XXX, BMW Korea is running a free repair campaign (recall) to address oil pump failures affecting the B58TU engine in that country. Affected vehicles include models manufactured between XXX and XXX. BMW Korea replaces the non-safe original plastic oil pump with BMW's upgraded metal design, and even covers prior out-of-pocket replacements. NHTSA needs t...

The shark fin antenna seal on my BMW failed, allowing water to enter the Telematics Control Unit (TCU). This caused a complete failure of the vehicle’s Emergency SOS / BMW Assist crash notification system. The failure occurred without any warning messages or prior indications that the system was compromised. Because the TCU controls the vehicle’s automatic crash notification and emergency call functions, this failure disabled a critical safety system. This defect placed me and my family at risk, as the vehicle would not be able to automatically contact emergency services in the event of a collision or other serious incident. The failure first occurred in April 2026. I immediately contacted my BMW dealership’s service center, where the service advisor acknowledged that the shark fin seal had issues causing this to happen (water intrusion). However, instead of treating this as a safety defect, I was told to file an insurance claim. I also contacted BMW Customer Service, but both the deal...

The contact owns a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the engine overheated and the engine seized. The check engine warning light was illuminated. While attempting to restart the vehicle, the vehicle restarted with the power train warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure reoccurred. The failure was a persistent failure. The contact stated that there was thick white smoke coming from the exhaust. The contact noticed a fuel odor on the interior and exterior of the vehicle. In addition, the RPM was elevated. The vehicle was towed to the dealer. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall or warranty. The failure mileage was approximately 102,000.

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles use a variable-displacement oil pump with an internal thermoplastic component that regulates oil pressure. This component is increasingly failing in the field, often fracturing and causing sudden loss or instability of oil pressure. Failures commonly occur during cold starts in low temperatures. When the component breaks, oil pressure may become erratic or drop entirely, often with little or no warning before engine damage or vehicle shutdown. Early warning signs can include inability to measure oil level, abnormal oil pressure behavior, or drivetrain malfunction alerts. In many cases, failures quickly lead to engine shutdown or severe damage due to oil starvation. This can leave vehicles suddenly disabled while driving or shortly after startup, creating a safety risk—especially in traffic or in cold weather, where occ...