2020 Bmw X5 Complaints

Failure of front differential

The contact owns a 2020 BMW X5. The contact stated that the vehicle was taken to a dealer for routine maintenance and it was discovered that there was a coolant leak and that there was a failure with the front differential failure, and that the A/C unit was leaking. The leaking valve was replaced but the differential was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The failure mileage was 70,000.

Safety Hazard: Oil Pump Failure Leading to Sudden Engine Stall (BMW B58TU engines) Description of Defect: The oil pump module in the 2020 BMW X5 (G05) contains internal plastic components that are prone to thermal degradation and premature failure. These plastic parts can crack or disintegrate, causing a sudden loss of oil pressure. Safety Risk: A failure of the oil pump leads to insufficient lubrication of critical engine components, which can result in a sudden and complete engine seizure while the vehicle is in motion. This causes an immediate loss of propulsion and power steering assist, significantly increasing the risk of a high-speed collision or being stranded in dangerous traffic conditions. Additional Note: This is a known mechanical defect where a critical engine component (oil pump) relies on non-durable plastic materials, creating an unreasonable safety risk for drivers and passengers due to potential catastrophic engine failure without prior warning.

Safety Hazard: Oil Pump Failure Leading to Sudden Engine Stall (BMW G05 X5) Description of Defect: The oil pump module in the 2020 BMW X5 (G05) contains internal plastic components that are prone to thermal degradation and premature failure. These plastic parts can crack or disintegrate, causing a sudden loss of oil pressure. Safety Risk: A failure of the oil pump leads to insufficient lubrication of critical engine components, which can result in a sudden and complete engine seizure while the vehicle is in motion. This causes an immediate loss of propulsion and power steering assist, significantly increasing the risk of a high-speed collision or being stranded in dangerous traffic conditions. Additional Note: This is a known mechanical defect where a critical engine component (oil pump) relies on non-durable plastic materials, creating an unreasonable safety risk for drivers and passengers due to potential catastrophic engine failure without prior warning.

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed to start. After several attempts, the vehicle started. The check control master warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000.