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Power Train
04/24/2026
My car began shaking at low speeds when turning. Brought it to a mechanic to investigate and they performed a recommended manufacturer alteration on the car related to rear differential vent. That did not fix the issue and mechanic said a full rear differential replacement was required and it was a safety issue. If the rear differential failed while driving it could cause a serious accident. He suggested that the manufacturer knew there was an issue because they had this upgrade in their service literature. My concern is that the manufacture knew of a potential safety defect and did not initiate a recall. My car has 58k miles which in my opinion should not put it at risk for major powertrain failures.
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Suspension, engine
09/05/2025
A recall was issued for similar vehicles (X1) but ended with the 2018 model year (Recall 24V-608). This issue continues to be present in the 2019 model year. The thermostats in subsequent year models continue to leak, presenting a hazard. An engine warning lamp triggered an inspection at BMW Honolulu which identified the thermostat leak issue requiring “immediate attention.” In addition, BMW engine mounts in the same model year vehicle have failed in less than 6 years of operation which could present a significant operational hazard. This issue was identified at the same time as the thermostat issue referenced previously. A similar dealer recommendation of “immediate attention,” suggests the severity of the issue. This vehicle has been properly serviced at BMW Honolulu since it was purchased as a certified pre-owned vehicle from BMW Honolulu on October 22, 2022.
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Electrical System
11/12/2024
The contact owns a 2019 BMW X1. The contact stated that the emergency call error light illuminated the instrument panel. In December of 2024, the contact received notification regarding an extended warranty coverage for the battery to be replaced. The contact was unable to immediately take the vehicle to the dealer due to other reasons. Once the contact was able to take the vehicle to the dealer, the contact was informed that the time frame for the Battery Extended Warranty coverage for the replacement of the battery had expired. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case and decided to cover 50% of the cost for the repair. The failure mileage was 44,770.
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Electrical System, unknown Or Other
06/15/2023
SOS Malfunction For the past two years, I have received a notice on my dashboard that there is a problem with the Emergency Call System. However, the message appears intermittently for weeks or months at a time.211/400
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Engine And Engine Cooling, electrical System
11/04/2024
The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lights illuminated. The dealer determined that the water pump had failed. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The water pump was replaced. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,673.