2014 Bmw 528i Complaints

car was brought in for a recall could erupt fire from engine and electrical brought car to bmw 8/2025 have checked list when brought in car was in perfect condition per bmw .pick up car checked engine light was on brought back immediately manager took to shop and cleared light immediately came back on i called them then i drive screen was saying low coolant oil low drivetrain overheating oil leaks burning smell coolant smell etc called bmw na service manager etc waited for appointment 1/26 bmw had for 8 days only to say it had nothing to do with recall car now has no power excessive smoke smell undriveable been in garage for 3 months if ran would catch on fire

See attached document for complaint. Greetings: I am writing pursuant to recalls No. 24V‑608, both remedy unavailable and remedy available, ten months later. During the intervening ten months, I experienced hardship, expense and loss of use of my vehicle. The attached documents represent my correspondence to BMW Customer relations. The docs were submitted on September 22, 2025 and October 14, 2025, by email. I have received no response, to date; not even acknowledgement of receipt. I hereby submit my belief that BMW has some responsibility for failure to cure the smoke condition they knew about for ten months. Please note the BMW service inspection of August 14, 2025 in which it was stated that my warning lights passed the inspection. Meanwhile, the warning lights on my dashboard look like a “xmas tree”. I am being ghosted by BMW and I have no power, unless you say I do. Please help in any way which is fair. Thank You.

Incident Description: This complaint concerns both the lack of navigation system support and the unresolved recall status for my 2014 BMW 5 Series. 1.Navigation System: BMW no longer supports map or system updates for this vehicle, and no hardware or retrofit upgrade is available. The outdated GPS system results in inaccurate directions, missing roads, and potentially unsafe routes. BMW dealerships confirm there are no solutions, creating a long-term safety hazard for owners who rely on navigation systems. 2.Recall Incomplete: I have an open recall on this vehicle, but BMW dealerships have only responded with vague statements such as, “it should be coming soon.” There has been no formal notification, letter, or resolution from BMW. This lack of transparency and urgency in addressing safety recalls is unacceptable. 3.Unethical Service Tactics: BMW dealerships are often more focused on convincing customers to upgrade their vehicle than resolving legitimate service issues. Staff push expe...

While on [XXX] the car suddenly shows low engine oil. The car was driving from Fremont, CA to Los Angeles on Friday [XXX]. Then, coming back to Fremont, CA from LA on Sat. [XXX] It happened after [XXX] to [XXX] , warning light showed low engine oil. Stopped the car at safe place. Then, contacted the insurance to tow the car as well as my son to bring engine oil. After filled engine oil, then, warning light showed low coolant. Filled 3 gallons of water, but sooner later need to fill coolant again due to disappear. The car has been serviced by BMW Fremont, CA on Nov 30, 2024 with 87751 odometer. At the time of engine break down, odometer is about ~91,500 miles. Less than 4,000 miles driving, engine oil is gone somewhere. Based on initial assessment by mechanic, it needs to replace the engine. The car will be towed on June 19, 25 to the shop to repair. It is serious issues of safety and need your attention. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT...

Electrical water pump cause car to catch fire. Car was on fire.